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Article
Building Mobile Brand Equity: The Mediating Roles of Perceived Values
Journal of Internet Commerce
  • Amjad A. Abu ELSamen, Zayed University
Document Type
Article
Publication Date
10-1-2016
Abstract

© 2016, Copyright © Taylor & Francis Group, LLC. This research tests the mediational roles of hedonic and utilitarian values consumers receive from using mobile data services (MDS) on the relationship between mobile commerce experience and mobile provider brand equity. A theoretical model was developed based on a review of the existing literature, and a survey was developed to test the model using a sample of 371 students in major universities in Jordan. The structural findings showed that MDS experience positively influence MDS provider image, which positively influenced both utilitarian and hedonic values, the effect being stronger for the utilitarian value. Moreover, both types of perceived values from using the MDS fully mediate the effect of MDS provider image on mobile equity.

Publisher
Routledge
Disciplines
Keywords
  • Hedonic value,
  • information system,
  • Jordan,
  • mobile equity,
  • utilitarian value
Scopus ID
84991486034
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1080/15332861.2016.1237231
Citation Information
Amjad A. Abu ELSamen. "Building Mobile Brand Equity: The Mediating Roles of Perceived Values" Journal of Internet Commerce Vol. 15 Iss. 4 (2016) p. 376 - 389 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/1533-2861" target="_blank">1533-2861</a>
Available at: http://works.bepress.com/amjad-abuelsamen/7/