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Article
An empirical model of mobile shopping attitudes and intentions in an emerging market
International Journal of Web Based Communities
  • Mamoun N. Akroush, German Jordanian University
  • Bushra Mahadin, American University of Madaba
  • Amjad Abu ElSamen, Zayed University
  • Amer Shoter, Eutelsat Middle East North Africa
Document Type
Article
Publication Date
1-1-2020
Abstract

Copyright © 2020 Inderscience Enterprises Ltd. This paper aims to build an integrated model of factors affecting mobile shopping attitudes and intentions. A sample of 1,330 of active mobile subscribers was involved in a self-administered survey. Exploratory and confirmatory factor analyses were used to assess the research constructs, unidimensionality, validity and composite reliability. Structural path analysis was also used to test the proposed research model and hypotheses. The findings show that ease of use has a positive effect on usefulness and m-commerce attitudes. M-commerce attitudes have a positive effect on m-commerce intentions. Perceived risk has a negative effect on usefulness and m-commerce attitudes. Enjoyment and e-trust have a positive effect on m-commerce attitudes. Perceived trust has exerted the strongest effect on m-commerce attitudes providing evidence that contextual factors provide a better explanation of users' m-commerce attitudes than TAM.

Publisher
Inderscience Publishers
Disciplines
Keywords
  • M-commerce,
  • M-commerce attitudes,
  • M-commerce intentions,
  • Mobile devices,
  • Perceived risk,
  • Perceived trust,
  • TAM,
  • Technology acceptance model
Scopus ID

85084650800

Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1504/IJWBC.2020.107156
Citation Information
Mamoun N. Akroush, Bushra Mahadin, Amjad Abu ElSamen and Amer Shoter. "An empirical model of mobile shopping attitudes and intentions in an emerging market" International Journal of Web Based Communities Vol. 16 Iss. 2 (2020) p. 150 - 179 ISSN: <p><a href="https://v2.sherpa.ac.uk/id/publication/issn/1477-8394" target="_blank">1477-8394</a></p>
Available at: http://works.bepress.com/amjad-abuelsamen/3/