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Article
Work environment characteristics of high-quality home health agencies
Western journal of nursing research
  • S. Tullai-McGuinness
  • J. S. Riggs
  • Amany A. Farag, University of Iowa
Document Type
Article
Peer Reviewed
1
Publication Date
10-1-2011
NLM Title Abbreviation
West J Nurs Res
PubMed ID
20935216
DOI of Published Version
10.1177/0193945910381490
Abstract

This concurrent mixed-method study examines the nurse work environment of high-quality Medicare-certified home health agencies. High-quality (n=6) and low-quality (n=6) home health agencies were recruited using agency-level publicly reported patient outcomes. Direct care registered nurses (RNs) from each agency participated in a focus group and completed the Practice Environment Scale of the Nurse Work Index (PES-NWI). No significant differences were found in the PES-NWI results between nurses working in high- and low-quality agencies, though nurses in high-quality agencies scored higher on all subscales. Nurses working in all the high-quality agencies identified themes of adequate staffing, supportive managers, and team work. These themes were not consistently identified in low-quality agencies. Themes of supportive managers and team work are reflective of effective leadership at the manager level. Agencies struggling to improve quality of care might consider developing their managers' leadership skills.

Keywords
  • Contract Services/standards,
  • Focus Groups,
  • Home Care Services/standards,
  • Leadership,
  • Medicare,
  • Nurses,
  • Patient Care Team,
  • Personnel Staffing and Scheduling,
  • Professional Competence,
  • Quality of Health Care,
  • United States
Published Article/Book Citation
Western journal of nursing research, 33:6 (2011) pp.767-785. DOI:10.1177/0193945910381490.
Disciplines
Citation Information
S. Tullai-McGuinness, J. S. Riggs and Amany A. Farag. "Work environment characteristics of high-quality home health agencies" Western journal of nursing research Vol. 33 Iss. 6 (2011) p. 767 - 785 ISSN: 1552-8456
Available at: http://works.bepress.com/amany_farag/4/