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The network-based business process
IEEE Internet Computing
  • Ejub KAJAN, State University of Novi Pazar, Serbia
  • Noura FACI, Université Lyon 1, France
  • Zakaria MAAMAR, Zayed University, United Arab Emirates
  • Wai Sing, Alfred LOO, Lingnan University, Hong Kong
  • Aldina PLJASKOVIC, State University of Novi Pazar, Serbia
  • Quan Z. SHENG, University of Adelaide, Australia
Document Type
Journal article
Publication Date
  • business process,
  • interaction,
  • network,
  • social computing

Tremendous effort and resources go into achieving enterprise agility. Business processes are the primary entity concerned with these efforts and resources because they constitute the know-how of any enterprise. Processes can be structured or unstructured; the former are well formed, often repetitive, and call for intense coordination among stakeholders. The latter are loosely defined and call for stakeholders' personal experiences and social interactions. Here, the authors demystify the social interactions on which network-based business processes are developed, structure them for better tracking, and analyze the value they add to enterprise operations.

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Copyright © 2014 Institute of Electrical and Electronics Engineers

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Citation Information
Kajan, E., Faci, N., Maamar, Z., Loo, A., Pljaskovic, A., Sheng, Q. Z., & Dustdar, S. (2014). The network-based business process. IEEE Internet Computing, 18(2), 63-69. doi: 10.1109/MIC.2014.35