Contribution to Book
Issues Facing Website Evaluation: Identifying a Gap
Measuring Organizational Information Systems Success: New Technologies and Practices (2012)
As business organisations have become more reliant on Information Technology in achieving success, Information Systems have become essential. Business organisations ...
Measuring the Performance of eCommerce Websites– An Owner’s Perspective
Pacific Asia Journal of the Association for Information Systems (2011)
Measurements that capture performance have long enabled businesses to monitor and improve their strategic and operational goals. For eCommerce websites, ...