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Article
Cultural Competency Observation Tool
HWCOM Faculty Publications
  • David R. Brown, Herbert Wertheim College of Medicine, Florida International University
  • Tim Spruill
  • Agueda Hernandez
  • Luther Brewster, Herbert Wertheim College of Medicine, Florida International University
  • Michel Celestin
  • Barry Nierenberg
  • Rodolfo Bonnin
  • Siri Akal
  • Cheryl Brewster
  • Mitchell Hammer
  • Simar Singh
  • Bryan Page
Date of this Version
8-14-2012
Document Type
Article
Abstract

This observational assessment rubric includes rating of the elements of patient centered communication defined in the Kalamazoo Consensus Statement regarding patient centered communication: These are augmented with sections that highlight factors that emerged in our observations specific to intercultural communication such as language and interpreters, nonverbal communication, mental and social issues with a large cultural overlay (mental health, pain, and disability). In addition, the tool incorporates issues specific to the medical context such as professional competence and professional regard. The rubric is also informed by the developmental model of intercultural sensitivity and Dreyfus's phenomenology of skill acquisition with skill levels progressing through the stages: novice, beginner, competence, proficient, mastery.

Identifier
FIDC006916
Creative Commons License
Creative Commons Attribution-Noncommercial-Share Alike 3.0
Citation Information
David R. Brown, Tim Spruill, Agueda Hernandez, Luther Brewster, et al.. "Cultural Competency Observation Tool" (2012)
Available at: http://works.bepress.com/agueda-hernandez/17/