|Present||Assistant Professor of Technical Communication, Minnesota State University, Mankato ‐ English|
Journal Articles (6)
Writing for Patients on the Participatory Web: Heuristics for Purpose-Driven ...
IEEE Transactions on Professional Communication (2019)
Background: The participatory web complicates professional communicators' goals of providing accurate, usable, and trustworthy content, especially for health and medical ...
Book Chapters (1)
Contribution to Book
Ethos in E-Health: From Informational to Interactive Websites
Establishing and Evaluating Digital Ethos and Online Credibility (2017)
The proliferation of medical information online, without physicians or peer reviewers as gatekeepers, has made e-health an important focus for ...
Conference Proceedings (1)
Credibility Strategies of Popular Health Websites: A Rhetorical Analysis of ...
Understanding the Role of Trust and Credibility in Science Communication (2018)
Though using e-health is a common patient practice, unregulated and inaccurate online medical content can pose real dangers. To effectively ...