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Article
Enterprise Applications Can Be Both Feature Rich and Easy to Use
Ergonomics in Design (2011)
  • Abbas Moallem, San Jose State University
Abstract
In this article, I review the procedures and techniques used to significantly improve the ease of use of enterprise software applications in the framework of a medium-size company with limited resources. The achievements and lessons learned from applying these techniques to the development process are presented. Then several examples of screens before and after implementing the user-centered design approach and user and market reaction to this achievement are provided.
Keywords
  • enterprise application,
  • ease of use,
  • task-based design,
  • rich functionality,
  • feature richness,
  • user experience,
  • user interface,
  • usability testing,
  • prototyping
Disciplines
Publication Date
April 1, 2011
DOI
10.1177/1064804611408020
Publisher Statement
SJSU Users: use the following link to login and access the article via SJSU databases.
Citation Information
Abbas Moallem. "Enterprise Applications Can Be Both Feature Rich and Easy to Use" Ergonomics in Design Vol. 19 Iss. 2 (2011) p. 6 - 13 ISSN: 1064-8046
Available at: http://works.bepress.com/abbas-moallem/23/