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Knowledge Management Formal and Informal Mentoring: An Empirical Investigation in Lebanese Banks
The Learning Organization (2008)
  • Silva Karkoulian, Lebanese American University
  • Leila A. Halawi, American University in Dubai
  • Richard V. McCarthy, Quinnipiac University
Abstract
As businesses continue to forge ahead in the twenty-first century, knowledge management (KM) has materialized as a significant differentiator. The process of creating new knowledge, sharing, and preserving such knowledge, is crucial for achieving competitive advantage. To gain maximum benefit from new knowledge, it must be efficiently integrated into the organization within a continuous knowledge life cycle. In this respect, mentoring is becoming ever more effective as a means to facilitate knowledge creation and sharing and build intellectual capital. This study aims to examine how both formal and informal mentoring enhances KM in the Lebanese banking sector.
Keywords
  • Knowledge management,
  • knowledge sharing,
  • mentoring,
  • banking,
  • Lebanon
Publication Date
2008
DOI
https://doi.org/10.1108/09696470810898384
Citation Information
Silva Karkoulian, Leila A. Halawi and Richard V. McCarthy. "Knowledge Management Formal and Informal Mentoring: An Empirical Investigation in Lebanese Banks" The Learning Organization Vol. 15 Iss. 5 (2008) p. 409 - 420 ISSN: 0969-6474
Available at: http://works.bepress.com/Leila-A-Halawi/10/