Everything you always wanted to know about SFX but were afraid to ask
Link resolvers, including Ex Libris’ SFX, use OpenURL to provide library patrons with context-sensitive links, such as the ability to move quickly from a citation in an abstracting and indexing database to the full text. In SFX, information for determining the appropriate links is maintained in the knowledge base, which contains details about a library’s electronic holdings and other information about electronic information resources. This article describes SFX functionality, what the service looks like from a patron’s point of view, and how it can be of particular assistance to a serials librarian.
Wendy C. Robertson and Paul A. Soderdahl. "Everything you always wanted to know about SFX but were afraid to ask" The Serials Librarian 47.1-2 (2004): 129-138.
Available at: http://works.bepress.com/wendy_robertson/1