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<title>Wendy Abbott</title>
<copyright>Copyright (c) 2010  All rights reserved.</copyright>
<link>http://works.bepress.com/wendy_abbott</link>
<description>Recent documents in Wendy Abbott</description>
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<lastBuildDate>Wed, 15 Sep 2010 21:22:05 PDT</lastBuildDate>
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<title>Persuasive Evidence: Improving Customer Service through Evidence Based Librarianship</title>
<link>http://works.bepress.com/wendy_abbott/6</link>
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<pubDate>Wed, 18 Feb 2009 11:49:35 PST</pubDate>
<description>Objective
To demonstrate how evidence based practice has contributed to informing decisions and resolving issues of concern in service delivery at Bond University Library.

Methods
The paper critically analyses three evidence based research projects conducted at Bond University Library. Each project combined a range of research methods including surveys, literature reviews and the analysis of internal performance data to find solutions to problems in Library service delivery. The first research project investigated library opening hours and the feasibility of twenty&#8208;four hour opening. Another project researched questions about the management of a collection of feature films on DVD and video. The third project investigated issues surrounding the teaching of EndNote to undergraduate students.

ResultsDespite some deficiencies in the  methodologies used, each evidence based research project had positive outcomes. One of the highlights and an essential feature of the process at Bond University Library was the involvement of stakeholders. The ability to build consensus and agree action plans with stakeholders was an important outcome of that process.
Conclusion 
Drawing on the experience of these research projects, the paper illustrates the benefits of evidence based information practice to stimulate innovation and improve library services. Librarians, like most professionals, need to continue to develop the skills and a culture to effectively carry out evidence based practice.</description>

<author>Wendy Abbott</author>


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<title>The Impact of Information Technology on the Quality of Work in Library Jobs</title>
<link>http://works.bepress.com/wendy_abbott/5</link>
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<pubDate>Wed, 18 Feb 2009 11:49:35 PST</pubDate>
<description></description>

<author>Wendy Abbott</author>


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<item>
<title>Transforming the library for the new millennium</title>
<link>http://works.bepress.com/wendy_abbott/2</link>
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<pubDate>Wed, 18 Feb 2009 11:49:34 PST</pubDate>
<description>In the past decade, academic libraries have experienced dramatic change. Various developments including new information and communication technologies and new pedagogies as well as changes in how students learn are transforming the traditional role of libraries. In response, libraries are adopting a broader educational role in creating flexible, technology-rich learning spaces. This paper will trace the progress of a major library refurbishment project at Bond University, illustrating how these trends have shaped the project. The paper will describe the project initiation, stakeholder input, the role of the architect and the design stage.</description>

<author>Wendy Abbott</author>


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<item>
<title>The wave of the future : librarians teaching for 21st century skills</title>
<link>http://works.bepress.com/wendy_abbott/3</link>
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<pubDate>Wed, 18 Feb 2009 11:49:34 PST</pubDate>
<description>Outline:The Information Age and the knowledge economySkills for the 21st century Implications for Librarians * Teaching role* Skills for librarians as teachers and knowledge workers* Partnerships</description>

<author>Gulcin Cribb</author>


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<item>
<title>Sooner or later! – Have e-books turned the page?</title>
<link>http://works.bepress.com/wendy_abbott/4</link>
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<pubDate>Wed, 18 Feb 2009 11:49:34 PST</pubDate>
<description>Electronic journals have become well established in their various formats in university libraries while electronic books are still struggling to find their place. The notion that “ebooks are a solution in search of a problem” still has some currency as libraries negotiate the various licensing and access issues associated with e-books. This paper will explore the theoretical and practical issues of implementing e-books in the tertiary education environment. Experiences at Bond University where the School of IT and the Library are collaborating to experiment with e-book solutions for IT students will be used to illustrate progress.</description>

<author>Wendy Abbott</author>


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<item>
<title>Using electronic resources to enhance teaching and learning</title>
<link>http://works.bepress.com/wendy_abbott/1</link>
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<pubDate>Wed, 18 Feb 2009 11:49:33 PST</pubDate>
<description>This is a powerpoint presentation from a Teaching and Learning Seminar for Bond University academic staff. The presentation covers the use of electronic resources provided by the Library and how to keep up to date using alerting services by email and rss feeds.</description>

<author>Wendy Abbott</author>


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