Ulrike’s research focuses on persuasion in human-technology interaction, the representation of sensory and emotional aspects of tourism experiences, and issues related to the development and use of intelligent systems in tourism. Over the past 10 years, Ulrike has been involved in tourism-related research projects funded by the European Union, NSF, the Canadian Tourism Commission, the Korea Tourism Organization, the US Travel Association, the National Endowment for Humanities, Hong Kong Polytechnic University, the K. Wah Group Foundation, Padre Island National Seashore, TripAdvisor, the states of California, Illinois and New Hampshire, as well as several local destination marketing organisations. She has been awarded with the 2011 Emerging Scholars of Distinction Award by the International Academy for the Study of Tourism. She also serves as a member of the board on the International Federation for Information Technologies in Travel and Tourism.
Articles
A taxonomy of mobile applications in tourism (with Heather Kennedy-Eden), Faculty of Commerce - Papers (2012)
The rapid growth in the use of smart phones and respective mobile applications has created...
Media-induced voluntourism in Yunnan, China (with Jun Shao, Michelle Scarpino, and YoonJung Lee), Faculty of Commerce - Papers (2012)
Media-induced tourism as well as voluntourism are topics increasingly investigated in the tourism literature. However,...
Online representations of RVing neo-tribes in the USA and Australia (with Anne Hardy and Dallas Hanson), Faculty of Commerce - Papers (2012)
Road trips in recreational vehicles (RVs) are popular ways to experience freedom, warmer climates and...
Tourist-activated networks: implications for Dynamic Bundling and EN Route Recommendations (with Florian Zach), Faculty of Commerce - Papers (2012)
This article discusses tourist-activated networks as a concept to inform technological applications supporting dynamic bundling...
Creating more credible and persuasive recommender systems: The influence of source characteristics on recommender system evaluations (with Kyung Hyan Yoo), Faculty of Commerce - Papers (2011)
Contributions to Books
Travel in the Network: Redirected Gazes, Ubiquitous Connections and New Frontiers, In M. Levina & G. Kien (Eds.), Post-global Network and Everyday Life (pp. 41-58) (2010)
Information technology: shaping the past, present and future of tourism (with Daniel R. Fesenmaier), In T. Jamal & M. Robinson (eds.), The SAGE Handbook of Tourism Studies (2009)
Information technology has played a central role in the growth and development of the tourism...
Deconstructing destination perceptions, experiences, stories and internet search: Text analysis in tourism research (with Zheng Xiang, Karl Wober, and Danierl Fesenmaier), In A. G. Woodside & D. Martin (Eds.), Tourism Management: Analysis, Behaviour and Strategy (2008)
This chapter provides an overview of developments which have resulted in an increased availability of...
Deconstructing destination perceptions, experiences, stories and internet search: text analysis in tourism research (with Zheng Xiang, Karl Wöber, and D Fesenmaier), Faculty of Commerce - Papers (2008)
This chapter provides an overview of developments which have resulted in an increased availability of...
Presentations
Evaluating different preference elicitation methods for a mobile recommender system in a field trial (with Ronny Kramer, Marko Modsching, and Klaus ten Hagen), Faculty of Commerce - Papers (2006)
Recommender systems offer product advice or information users might be interested in. In the tourism...
The impact of a push and pull based electronic tour guide on the behaviour of tourists - Results from a field trial (with Marko Modsching, Ronny Kramer, and Klaus ten Hagen), Faculty of Commerce - Papers (2006)
The impact of mobile information systems on the behaviour of tourists: Results from a field study (with Marko Modsching, Ronny Kramer, and Klaus ten Hagen), Faculty of Commerce - Papers (2006)
Mobile tourist guides shall help tourists to discover sights off the beaten tracks and therewith...