Articles

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A content analysis of the strategic plans of the coalition of urban serving universities' academic libraries, Library Faculty Publications and Presentations (2011)

As academic libraries support the curricular mission of the university, the strategic plans of academic...

 

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The balanced scorecard: a systemic model for evaluation and assessment of learning outcomes?, Library Faculty Publications and Presentations (2010)

The goal of this paper is to explore using Kaplan and Norton's balanced scorecard methodology...

 

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A library technician classification study: addressing obsolescence, compression, and retention, Library Faculty Publications and Presentations (2010)

This article reports on the classification of library technicians and the role of job descriptions...

 

Books

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Innovation on a Shoe String: High Impact Space and Technology Updates in a Low-Funding Environment (with Joan Petit), Library Faculty Publications and Presentations (2012)

Even in a low-funding and space-constrained environment, Portland State University (PSU) Library has created and...