"Generational differences: An Examination of Work Values and Generational Gaps in the Hospitality Workforce" by Thomas A. Maier

Selected Works of Thomas A. Maier

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Generational differences: An Examination of Work Values and Generational Gaps in the Hospitality Workforce

International Journal of Hospitality Management (2008)

Thomas A. Maier, DePaul University

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Abstract

The purpose of this study is to identify generational differences and similarities among hospitality employees and managers in order to develop leadership strategies and management styles that can be utilized to increase employee morale and productivity while enhancing recruitment and retention rates of highly qualified workers.

Keywords

Generational differences,
Human resource management,
hospitality workforce,
work values

Disciplines

Business Administration, Management, and Operations,
Food and Beverage Management,
International Business,
Organizational Behavior and Theory and
Tourism and Travel

Publication Date

2008

Citation Information

Thomas A. Maier. "Generational differences: An Examination of Work Values and Generational Gaps in the Hospitality Workforce" International Journal of Hospitality Management (2008)
Available at: http://works.bepress.com/thomas_maier/11/