Tim is a Professor at the University of Wollongong, and coDirector, Institute for Innovation in Business and Social Research. He has a PhD in strategic management from the Australian Graduate School of Management (AGSM) and is currently engaged in pioneer supply chain management research where he has raised over $3.2 million in supported research from the ARC and companies such as DHL, BlueScope Steel and Port Kembla Port Corporation. Tim has published in leading journals such as California Management Review, J. of Business Research, J. of Information Technology, Interfaces, J. of Supply Chain Management, J. of Business Logistics, J. of Strategic Information Systems and Proceedings of the IEEE. Previously, he has completed research projects for organizations such as the DHL, BlueScope Steel,Port Kembla Port Corporation, SAS Institute, SAP, Fairfax Business Research, Kimberly Clark and MIS magazine. Tim has more than 15 years experience in the IT industry, having worked as a senior project manager within private consultancy, government and higher education.
Articles
Designing IS Service Strategy: An Information Acceleration Approach, European Journal of Information Systems (2012)
Information technology-based innovation involves considerable risk requiring foresight; yet our understanding of the way in...
What drives the choice of a third-part logistics provider? (with Edward J. Andersson, Timothy M. Devinney, and Byron Keating), Journal of Supply Chain Management (2011)
It is generally believed that companies choose supply chain partners on the basis of their...
Best-worst scaling approach to predict customer choice for 3PL services (with Timothy M. Devinney and Byron Keating), Faculty of Commerce - Papers (2011)
This study describes a simple, theoretically based methodology to analyze the nature of customer demand...
Best–Worst Scaling Approach to Predict Customer Choice for 3PL (with Timothy M. Devinney and Byron W. Keating), Journal of Business Logistics (2011)
This study describes a simple, theoretically based methodology to analyze the nature of customer demand...
Informing implementers of lean strategy in process industries ¿ the central role of schedulers (with Peter Caputi and Irit Alony), Faculty of Commerce - Papers (2011)
Lean strategy has been recognized for its benefits to discrete manufacturing industries world-wide. However, implementing...
Books
RFID Adoption Issues: Analysis of Organizational Benefits & Risks (with Samuel Fosso-Wamba, Byron Keating, and Katina Michael), Faculty of Informatics - Papers (2009)
What makes companies such as Wal-Mart in the U.S., Metro Group in Germany and Tesco...
Popular Press & Industry Reports
What do 3PL customers really want? (with Byron Keating, Eddie Anderson, Timothy M. Devinney, and John Gattorna), Faculty of Commerce - Papers (2008)
Successful companies understand what their customers want and are able to reverse engineer their supply...
Designing 3PL Services: Valuable insights from customers (with Eddie Anderson, Timothy Devinney, John Gattorna, and Byron Keating), Faculty of Commerce - Papers (2007)
As markets become more global and competition continues to intensify, firms are beginning to realize...
Customer Relationship Success (with Timothy Devinney), Faculty of Commerce - Papers (2004)
What makes companies such as National Australia Bank in Australia, Otto Versand in Germany, Tesco...
Presentations
Bridging micro and macro through experimental information acceleration (with Pierre Richard), Faculty of Informatics - Papers (2010)
Among leading organizations in all sectors there is evidence that successful managers possess the capability...
Unpacking the ERP investment decision: an empirical assessment of the benefits and risks (with Byron Keating, Katina Michael, and Valerie Baker), Faculty of Commerce - Papers (2009)
Most leading organizations, in all sectors of industry, commerce and government are dependent upon ERP...
RFID-Enabled Warehouse Optimization: Lessons from Early Adopters in the 3PL Industry (with S. F. Wamba and K. Michael), Faculty of Informatics - Papers (2008)
This paper presents the impact of RFID technology on the picking and shipping processes of...
Alignment of buyer and supplier expectations in the transportation and logistics service industry (with John Gattorna and Byron Keating), Thirty-Sixth Annual Supply Chain Management Educators Conference (2007)
Supply chain management (SCM) research has tended to focus on the planning and management of...
Designing 3PL services using a market-utility approach (with Timothy M. Devinney and Byron Keating), in R. Chapman (Eds.), Australian and New Zealand Academy of Management Conference (2007)
Purpose: To investigate customer preferences for various product and service offerings by third party logistics...