Article
Situating the Customer: The Genealogy of Customer Language in Libraries
Progressive Librarian
(2013)
Abstract
By way of Michel Foucault’s genealogical method, in this article we hope to advance discussion within Library and Information Science (LIS) of customer language and “customer-driven librarianship,” or those themes and practices “that both responds to and reinforces an economic vision of librarianship at its base, culminating in the ‘customer’ concept” (Buschman, 2003, p. 110).
Disciplines
Publication Date
Fall 2013
Publisher Statement
Copyright 2012 The Progressive Librarian
Citation Information
Susan Maret and Ben Eagle. "Situating the Customer: The Genealogy of Customer Language in Libraries" Progressive Librarian Iss. 41 (2013) Available at: http://works.bepress.com/susan_maret/3/