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Article
Evaluation of an Intelligent Team Tutoring System for a Collaborative Two-Person Problem: Surveillance
Computers in Human Behavior
  • Alec Ostrander, Iowa State University
  • Desmond Bonner, Iowa State University
  • Jamiahus Walton, Iowa State University
  • Anna Slavina, Iowa State University
  • Kaitlyn M. Ouverson, Iowa State University
  • Adam Kohl, Iowa State University
  • Stephen Gilbert, Iowa State University
  • Michael Dorneich, Iowa State University
  • Anne Sinatra, Army Research Laboratory
  • Eliot H. Winer, Iowa State University
Document Type
Article
Publication Version
Published Version
Publication Date
3-1-2020
DOI
10.1016/j.chb.2019.01.006
Abstract

This paper describes the development and evaluation of an Intelligent Team Tutoring System (ITTS) for pairs of learners working collaboratively to monitor an area. In the Surveillance Team Tutor (STT), learners performed a surveillance task in a virtual environment, communicating to track hostile moving soldiers. This collaborative problem solving task required significant communication to achieve the common goal of perfect surveillance. In a pilot evaluation, 16 two-person teams performed the task within one of three feedback conditions (Individual, Team, or None) across four trials each. The STT used a unique approach to filtering feedback so that teams in both individual and team conditions received a similar amount of feedback. In one performance measure, Team condition participants made fewer errors in one task than those in other conditions, though at a potential cost of mental workload. Feedback condition also significantly affected participants' subjective rating of both their own performance and their teammate’s. This ITTS is one of the first automated team tutoring systems that provided real-time feedback during task execution. Recommendations are offered for the design of the optimal team task for future ITTSs that offer tutoring for small teams performing collaborative problem solving.

Comments

This article is published as Ostrander, Alec, Desmond Bonner, Jamiahus Walton, Anna Slavina, Kaitlyn Ouverson, Adam Kohl, Stephen Gilbert, Michael Dorneich, Anne Sinatra, and Eliot Winer. "Evaluation of an Intelligent Team Tutoring System for a Collaborative Two-Person Problem: Surveillance." Computers in Human Behavior 104 (2020): 105873. DOI: 10.1016/j.chb.2019.01.006.

Rights
Works produced by employees of the U.S. Government as part of their official duties are not copyrighted within the U.S. The content of this document is not copyrighted.
Language
en
File Format
application/pdf
Citation Information
Alec Ostrander, Desmond Bonner, Jamiahus Walton, Anna Slavina, et al.. "Evaluation of an Intelligent Team Tutoring System for a Collaborative Two-Person Problem: Surveillance" Computers in Human Behavior Vol. 104 (2020) p. 105873
Available at: http://works.bepress.com/stephen_b_gilbert/76/