Tweet-a-Librarian: Mobile Web 2.0 Reference for the Underfunded and Lonely

Sonnet Ireland, University of New Orleans
Faith G. Simmons, University of New Orleans

Abstract

With repeated budget cuts, working in a library can be frustrating. How are you supposed to use advanced technologies when you can’t even buy books? Twitter can help you help patrons on the go! Let the Tweet Elite at the University of New Orleans give you a crash course in Twitter…and show you how to provide FREE text messaging reference to your community. During this session, you’ll learn how you can use Twitter to enhance your reference services. We’ll also show you other programs that make implementing your own Tweet Reference program quick, easy, and painless. No cell phones or texting plans necessary.