Threads of Intersection and Distinction: Joining an Ongoing Conversation within Organizational Communication Research (with Sarah B. Feldner), Communication Research Trends (2010)
The Past, Present, and Future of Human Communication and Technology Research: An Introduction, Journal of Computer-Mediated Communication (2009)
Connected to the Organization: A Survey of Communication Technologies in the Modern Organizational Landscape (with Kristen M. Pierce), Communication Research Reports (2009)
In today’s organizations, traditional and cutting-edge technologies compete for increased usage. This exploratory project provides...
What's In a Name: Examining Organizational Identity From Divergent Stakeholder Perspectives (with Sarah B. Feldner), Journal of Catholic Higher Education (2009)
Examining the Scope of Channel Expansion: A Test of Channel Expansion Theory with New and Traditional Communication Media (with Stephen A. Rains), Management Communication Quarterly (2008)
This article draws on channel expansion theory to explore the selection and use of communication...
Engaging the Digitally Engaged Student: Comparing Technology Mediated Communication Use and Effects on Student Learning (with C. R. Scott), Teaching, Learning with the Net Generation: Concepts and Tools for Reaching Digital Learners (2011)
Getting on the E-List: E-Mail Use in a Community of Service Provider Organizations for People Experiencing Homelessness (with C. R. Scott, L. K. Lewis, and J. D. Davis), Cases on Online Discussion and Interaction: Experiences and Outcomes (2010)
Finding a Home for Communication Technologies (with C. R. Scott, L. K. Lewis, and J. D. Davis), Case Studies for Organizational Communication: Understanding Communication Processes (2009)
The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective (with Keri Stephens and Penny Holmes), Case Studies in Organizational Communication: Ethical Perspectives and Practices (2006)
This case discusses a product recall that resulted from a manufacturing defect and the degree...