Information and Communication Technology Uptake and Utilization in the Zambian Construction Industry

Ruben Ndihokubwayo, Cape Peninsula University of Technology
Francis Mwape, National Council for Construction, Construction School Department, Lusaka, Zambia

Abstract

Purpose: This study is aimed at investigating the level of Information Communication Technology (ICT) uptake in the Zambian Construction Industry and make recommendations on possible interventions. Methodology: A relevant literature on studies done in other countries and in Zambia as well was reviewed. Investigations were done through a questionnaire to purposively selected clients, consultants and contractors registered with the National Council for Construction (NCC) in Zambia. Findings: Preliminary findings indicate that Zambia has not fully appreciated the value of ICT and the impact of its use on the productivity Value Chain management. The delay in ICT uptake in Zambia is limiting advances in construction quality, cost efficiencies and competitiveness of local firms. Among others, suggested interventions included to lobby for increase in Government funding for training; to increase opportunities for more private trainers to participate in ICT training and credentialing; and to engage in more regional collaboration for information exchange on competitive bidding processes and sustainable local contractor development programs. Research Limitations: The survey through the questionnaire had limitations as it relates to industry best practice in the International Arena because of varying applications of construction techniques and methodologies which depend on National ICT policies and nature of ICT infrastructure in Countries where such studies have been conducted. Furthermore, the survey was relatively small compared to the target group of over 2000 industry players accredited to the NCC. This was mainly due to lack of funding for the research. Practical Implications: The study establishes a baseline for future construction sector ICT studies and further registered the sectoral ICT competitiveness of the Zambian Construction Industry. Originality: This is a pilot study regarding construction sector ICT uptake and utilization in Zambia.

Keywords: Construction Industry, global competitiveness, Information and communication technology