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Article
From the Head and the Heart: Locating Cognition- and Affect-Based Trust in Managers' Professional Networks
Academy of Management Journal
  • Roy Y. J. CHUA, Singapore Management University
  • Paul Ingram, Columbia University
  • Michael W. Morris, Columbia University
Publication Type
Journal Article
Version
acceptedVersion
Publication Date
6-2008
Abstract

This article investigates the configuration of cognition- and affect-based trust in managers' professional networks, examining how these two types of trust are associated with relational content and structure. Results indicate that cognition-based trust is positively associated with economic resource, task advice, and career guidance ties, whereas affect-based trust is positively associated with friendship and career guidance ties but negatively associated with economic resource ties. The extent of embeddedness in a network through positive ties increases affect-based trust, whereas that through negative ties decreases cognition-based trust. These findings illuminate how trust arises in networks and inform network research that invokes trust to explain managerial outcomes.

Keywords
  • Trust Research,
  • Business networks,
  • Decision making,
  • Emotions,
  • Psychology and Cognition,
  • Organnizational behavior,
  • Interpersonal relations
Identifier
10.5465/AMJ.2008.32625956
Publisher
Academy of Management
Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Additional URL
https://doi.org/10.5465/AMJ.2008.32625956
Citation Information
Roy Y. J. CHUA, Paul Ingram and Michael W. Morris. "From the Head and the Heart: Locating Cognition- and Affect-Based Trust in Managers' Professional Networks" Academy of Management Journal Vol. 51 Iss. 3 (2008) p. 463 - 452 ISSN: 0001-4273
Available at: http://works.bepress.com/roy_chua/7/