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Presentation
ACRL ULS Online Discussion: Surveys in Libraries
ACRL (2013)
  • Wendy Begay
  • LIsa R Horowitz, Massachusetts Institute of Technology
  • Jason Martin, Stetson University
  • Rick A Stoddart, Oregon State University
Abstract
Want to know how well your library meets the needs of your faculty? Whether students understand how to navigate the library’s resources? Surveys are a great tool for learning about your patrons’ perceptions of your library services and how well your library meets their needs, but they can also be a waste of time for everyone involved if they are not done correctly. Join an online discussion where four expert survey users will encourage discussion on how to get the best results when constructing your own survey OR using pre-existing surveys. This ACRL ULS online discussion is brought to you by the Evidence Based Practices Discussion Group. Speakers: Wendy Begay (Librarian, Tohono O’odham Nation) will explain the importance of actionable surveys to libraries. Jason Martin (Head of Public Services, Stetson University) will speak on proper survey construction including the use of a blueprint and question types. Rick Stoddart (Assessment Librarian, Oregon State University) will talk about the Counting Opinions survey as an alternative to LibQual. Lisa Horowitz (Assessment Librarian, Massachusetts Institute of Technology) will discuss her experiences adding a library-related question to a series of campus-wide surveys.
Keywords
  • libraries,
  • surveys,
  • actionable data,
  • survey plan,
  • LibSAT
Publication Date
December 2, 2013
Comments
Link to ACRL Online Discussion
Citation Information
Wendy Begay, LIsa R Horowitz, Jason Martin and Rick A Stoddart. "ACRL ULS Online Discussion: Surveys in Libraries" ACRL (2013)
Available at: http://works.bepress.com/richard_stoddart/45/