In this oral history software entrepreneur Ernest E.(Lee) Keet chronicles his education in programming and engineering at Cornell University, his early work as a salesperson and systems engineer for IBM in White Plains, NY, and his success as founder and CEO of Turnkey Systems, Inc.(TSI). Keet characterizes the heavy" craft" versus the" art" components of computer programming; he discusses the introduction of TSI's Task/Master, the first commercial telecommunications monitor; and his entrepreneurial efforts in Europe. Keet ...