Journal articles

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Relationship marketing in the recruitment and retention of service industry staff in family owned business: an Australian regional study (with Leone Cameron and Elspeth Frew), Journal of Human Resources in Hospitality and Tourism (2010)
Relationship marketing is a practice that has been used effectively in marketing products and services...
 

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A preliminary investigation into Australia's registered club industry and issues of corporate governance and government review (with Michael Singleton), Australasian Journal of Business and Social Inquiry (2009)
 

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Board performance evaluation: a case study of a private hospital in Australia, Review of International Comparative Management (2009)

Sound corporate governance principles are a prerequisite for the effective performance of modern organisations. Members...

 

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Employees in outplacement services, do they really get the help they need? (with Lynn C. Gribble), Australian Journal of Career Development (2009)
Outplacement is often provided by organisations to people when they are retrenched, but little is...
 

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Identifying the psychological constructs underpinning the effects of retrenchment (with Lynn C. Gribble), Australasian Journal of Business and Social Inquiry (2009)

Purpose of the research/paper : This paper seeks to identify the underlying psychological constructs underpinning...

 

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Residential real estate purchase decisions in Australia: is it more than location? (with Thanakon Ratchatakulpat and Teresa Marchant), International Real Estate Review (2009)
This study investigates the factors that prospective buyers consider when purchasing residential property in Queensland,...
 

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Training in Thai SMEs (with Kitiya Thassanabanjong and Teresa Marchant), Journal of Small Business and Enterprise Development (2009)

Abstract: Purpose – The purpose of this paper is to profile Thai small-medium enterprises (SMEs)...

 

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Corporate governance in aged care: how to evaluate board performance, International Journal of Health & Ageing Management (2008)

Purpose of the research: Board members of an aged care organisation were concerned with establishing...

 

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Improving HRM practice in SMEs: how to apply relationship marketing concepts (with Leone Cameron), Australasian Journal of Business and Social Inquiry (2008)

Purpose of the paper: This paper seeks to demonstrate an increased understanding of the importance...

 

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Problematising “good” HDR supervision: A case study of an international pilot of a on-line HDR supervisor professional development program, International Journal of Research Supervision (2007)

There has been considerable discussion in higher degree research (HDR) literature about what constitutes ‘good’...

 

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Small business mentoring in an international context: a preliminary study (with Leone Cameron and Maurice Tucker), Australasian Journal of Business and Social Inquiry (2007)
This paper presents the findings of a preliminary study of owner/managers of small family owned...
 

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Australian elite leaders and intuition (with Martin Robson), Australasian Journal of Business and Social Inquiry (2006)
Interest in the use of intuition as a viable approach to decision-making and judgements in...
 

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Continuous quality improvement in Australian aged care facilities (with Devi Ranasinghe), International Journal of Health & Ageing Management (2006)

Purpose of the research/paper: This study examines the continuous quality improvement process in Australian aged...

 

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Leadership style - The X Generation and Baby Boomers compared in different cultural contexts (with Huichun Yu), Leadership and Organization Development Journal (2005)
Western researchers have concluded that generational groups of workers have different work characteristics and prefer...
 

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The qualifications and competencies held by effective workplace trainers (with Darryl Gauld), Journal of European Industrial Training (2004)

Are appropriately qualified trainers educating the workforce? The purpose of this study was to investigate...

 

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Organisational values and generational values: a cross cultural study (with Huichun Yu), Australasian Journal of Business and Social Enquiry (2003)
Value statements are a relatively recent addition to the corporate public face of many organisations...
 

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The generation gap and cultural influence: a Taiwan empirical investigation (with Huichun Yu), Cross Cultural Management: An International Journal (2003)
It is well researched and reported that the culture of a nation has a major...
 

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Workplace learning by action learning: a practical example, Journal of Workplace Learning (2003)
Leaders of organisations are seeking new ways of developing capacities in their organisations to learn...
 
Natural growth goals and short- term training: a boomerang effect (with R Wayne Pace, Les Regan, and Lee Dunn), International Journal of Training and Development (2002)
The purpose of this research project was to determine the effect of a training session...
 

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Virtual teams: a virtue for the conventional team (with Linda Arnison), Journal of Workplace Learning (2002)
While some modern organisations have established 'virtual work teams', which are said to be comprised...
 
Learning partnerships at the macro and micro level, Journal of Workplace Learning (1997)
 

Books and monographs

Doctoral research in management and business in Hong Kong (with Raymond Cheng), Graduate College of Management Papers (2010)
 
Leadership: Understanding its global impact (with Carol Dalglish), Graduate College of Management Papers (2010)
Little is known of how leadership actually happens in the Australasian context. Most of the...
 
The gentle juggernaut: the amazing power of leaning in influencing others (with R Wayne Pace and Eric Stephan), Graduate College of Management Papers (2008)

Find out the easiest, most positive, most useful, and most effective way to get people...

 
Exemplary practitioner research in management : ten studies from Southern Cross University's DBA program (with Gita Sankaran), Graduate College of Management Papers (2007)
These studies cover a range of research methodologies, from quantitative to grounded theory and action...
 

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Leadership : 2nd Asia-Pacific edition (with Andrew J. DuBrin and Carol Dalglish), Graduate College of Management Papers (2006)

"This second edition of Leadership continues to offer a balanced approach to the study of...

 

Book chapters

A survey of quality management systems with special reference to certain modern tools (with E Lau), Doctoral research in management and business in Hong Kong (2010)
 
Developing research supervision capacity in Hong Kong, Doctoral research in management and business in Hong Kong (2010)
 
The SCU and HKIT collaborative education education agreement (with Raymond Cheng), Doctoral research in management and business in Hong Kong (2010)
 
Doctoral research in business and management, Professional doctorate research in Australia : commentary and case studies from business, education and indigenous studies (2009)
 
Leadership in the knowledge economy, Enhancing organisational change through knowledge management (2009)
 
Professional development for research supervisors, Professional doctorate research in Australia : commentary and case studies from business, education and indigenous studies (2009)
 
Success criteria – Developing the Southern Cross University International Centre for Professional Doctorates, Professional doctorate research in Australia : commentary and case studies from business, education and indigenous studies (2009)
 

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Action research for continuous quality improvement in aged care (with Devi Ranasinghe), Exemplary practitioner research in management : ten studies from Southern Cross University's DBA program (2007)

There was much confusion and frustration among staff in the aged care industry when the...

 

Editorials & Book Reviews

Conference publications

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Asian SME business doctoral research outcomes (with Geoffrey G. Meredith), Proceedings of 2009 International Council for Small Business (ICSB) World Conference (2009)
The paper documents Doctoral research undertaken by graduates of the Graduate College of Management of...
 
Entrepreneurial use of relationship marketing: creating growth, sustainability and performance in Australian small family owned businesses (with Leone Cameron and W Spinks), Proceedings of AUMEC 2009 Marketing and Entrepreneurship (2009)
 

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Enhancing HRM practice in SMEs using the concept of relationship marketing (with Leone Cameron), SME Entrepreneurship Global Conference 2008 - Creating Sustainable Entrepreneurship Eco-system and High Performance SME's, 3-4 July 2008, Melbourne (2008)

The proficient human resource management of employees and their contribution to small business is commonly...

 

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A transitional model to assist those experiencing labour market disadvantage (with Roslyn Cameron), 17th annual Australian Association of Career Counsellors (AACC) Conference (2008)
This research investigates those disadvantaged in the labour market who need to navigate learning and...
 
Mixed method research: phoenix of the paradigm wars (with Roslyn Cameron), paper presented at the 21st Annual Australian & New Zealand Academy of Management (ANZAM) Conference, Sydney, 4-7 December (2007)
A new era in research methods is emerging and has been quietly lauded by several...
 
Demystifying the links between the VET and higher education sectors, Keynote address presented at the Australian Intitute of Training and Development annual conference, "The business of learning: people, skills & technology", Gold Coast, Qld., 30 November - 1 December (2006)
 

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Recipes for recognition and lifelong learning: community based approaches to fostering learning transitions (with Roslyn Cameron), paper presented at the Making Connections: Transitions to University conference, Queensland University of Technology, Brisbane, 26-27 September (2004)
This paper will examine three related concepts: access, RPL & pathways. The purpose of the...
 
A transitional model of recognition (with Roslyn Cameron), 12th Annual International Conference on Post-Compulsory Education and Training (2004)
 

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RPL: Why has it failed to act as a mechanism for social change? (with Roslyn Cameron), paper presented at the Social Change in the 21st Century conference, Centre for Social Change Research, Queensland University of Technology, 29 October (2004)
Recognition of prior learning (RPL) was introduced into Australia as part of the National Qualifications...
 
Recognition of prior learning: why is it so difficult to accredit learning that has occurred outside the academy towards the award of a qualification? A report from Australia (with Leesa Wheelahan and Diane Newton), proceedings of the 2nd international conference of the Centre for Research in Lifelong Learning (CRLL) (2003)
One of the key drivers for RPL is its perceived capacity to act as a...
 

Reports

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Recognition of prior learning: policy and practice in Australia (with Leesa Wheelahan, Diane Newton, Ned Dennis, John Firth, Susan Pascoe, and Peter Veenker), Graduate College of Management Papers (2003)

Report summary: One of the key objectives of the Australian Qualifications Framework Advisory Board is...