Peggy S. Cooper Copyright (c) 2012 All rights reserved. http://works.bepress.com/peggy_cooper Recent documents in Peggy S. Cooper en-us Sun, 15 Jan 2012 01:35:23 PST 3600 At Albertsons Library, User-Centered is More than a Trendy Phrase http://works.bepress.com/peggy_cooper/17 http://works.bepress.com/peggy_cooper/17 Fri, 13 Jan 2012 13:27:16 PST At Albertsons Library being user-centered is at the heart of our decision-making. We focus our collective staff energy on what our users want and need. How do we know? We ask them. In focus groups, in LibQual surveys, at the reference desk, and in course evaluations -- we ask, we listen and we act on their requests.

]]> Peggy S. Cooper 55,000 Ways to Say Yes: Customer-Driven Acquisitions and More! http://works.bepress.com/peggy_cooper/16 http://works.bepress.com/peggy_cooper/16 Tue, 04 Oct 2011 06:30:44 PDT The Boise State University Albertsons Library is committed to providing excellent user services, resources and experiences. The panel will discuss how this user service focus has evolved and what is happening in the Library: strategically realigning staff; patron driven acquisitions, finding out what users want and delivering it quickly; increasing liaison outreach to foster personal connections; and exploring effectively embracing mobile technologies.

]]> Peggy Cooper et al. Albertsons Library: A Library for the 21st Century http://works.bepress.com/peggy_cooper/15 http://works.bepress.com/peggy_cooper/15 Fri, 19 Nov 2010 14:37:46 PST After five years of flat budgets, give backs, hold backs, and cut backs, the faculty, students and university administration love Albertsons Library more than ever before. Why? Because we’ve instituted a paradigm shift from building a collection of materials to building a collection of services. On-demand ordering of all faculty requests; ordering of ILL requests, immediate response to LIBQUAL survey results, focus groups, and user suggestions; creation of individual faculty library pages; and active and attentive library liaisons are a few of the services we have implemented to win the love of our users. Participants in this session will see and hear about many of our collection services and have the opportunity to share their techniques, tools, and ideas as well. We’re hoping we all take away a few ideas for sharing the love at your Library!

]]> Peggy S. Cooper et al. The Journal Stop: A Complete Serials Information System http://works.bepress.com/peggy_cooper/12 http://works.bepress.com/peggy_cooper/12 Tue, 14 Jul 2009 07:36:11 PDT Dan Lester et al. Collection Assessment: What Do You Do With the Data? http://works.bepress.com/peggy_cooper/11 http://works.bepress.com/peggy_cooper/11 Thu, 09 Jul 2009 17:19:18 PDT Peggy S. Cooper et al. New Liaisons, New Ideas, New Energy http://works.bepress.com/peggy_cooper/10 http://works.bepress.com/peggy_cooper/10 Thu, 09 Jul 2009 17:09:39 PDT Peggy S. Cooper et al. Journal Management Systems http://works.bepress.com/peggy_cooper/9 http://works.bepress.com/peggy_cooper/9 Thu, 09 Jul 2009 17:00:57 PDT Faced with growing problems in managing electronic and print journals, we needed to find a way to provide all information in one catalog. Library managers also wanted a way of tracking electronic, as well as print, usage. We describe the process of choosing and implementing a journal management system at Boise State University.

]]> Dan Lester et al. The Journal Stop: A Complete Serials Information System http://works.bepress.com/peggy_cooper/8 http://works.bepress.com/peggy_cooper/8 Thu, 09 Jul 2009 16:53:56 PDT Faced with growing problems in managing electronic and print journals in traditional online catalogs, as well as journals with full text in aggregators' databases, Dan Lester and Peggy Cooper investigated systems to provide information on all serials in one Web-enabled catalog. Providing direct links to electronic resources and detailed information about print resources were also vital. Managers required usage tracking for all serial resources for detailed collection analysis. The session describes the process of selecting and implementing a serials information system at Boise State University, with an emphasis on the technical problems and solutions, as well as a demonstration of the chosen system.

]]> Dan Lester et al. Ejournal Management Systems - Invited Panelist http://works.bepress.com/peggy_cooper/7 http://works.bepress.com/peggy_cooper/7 Thu, 09 Jul 2009 16:47:40 PDT Peggy S. Cooper Win/Win: Getting the Deal You Both Want http://works.bepress.com/peggy_cooper/6 http://works.bepress.com/peggy_cooper/6 Thu, 09 Jul 2009 16:39:57 PDT -- Even in this time of intense need and desire for access to electronic information, getting a consortial purchase completed while meeting the needs of libraries and publishers is a challenge. This presentation will describe the recent consortial arrangement between EPSCor/ESIG libraries and Marcel Dekker, Inc. We will discuss the process from both sides of the fence and provide some insights into a successful library/publisher relationship.

]]> Lisa Bowman et al. Technical eBooks: A Solution Looking for a Problem http://works.bepress.com/peggy_cooper/5 http://works.bepress.com/peggy_cooper/5 Thu, 09 Jul 2009 16:29:03 PDT Albertsons Library at Boise State University has been slow to move into the ebook arena for a variety of reasons including the inadequacies of simultaneous user models and the uncertainty of ebook technology. However, the most significant question for BSU has been usefulness of ebooks to their patrons. Are ebooks a passing fad or are they the answer to improved access to information? In January 2006, BSU selected a small group of technical books in an electronic format via the ProQuest Safari Tech Books Online database. This session will discuss the rational behind selecting technical books as an introduction to ebooks, the use of that set of ebooks compared to similar print books, and the plan that we have created for the incorporation of other ebooks into the Albertsons Library collection.

]]> Peggy S. Cooper et al. New Liaisons, New Ideas, New Energy: One Year Later (Panel Presentation) http://works.bepress.com/peggy_cooper/4 http://works.bepress.com/peggy_cooper/4 Thu, 09 Jul 2009 16:23:29 PDT Peggy S. Cooper et al. Win/Win: Getting the Deal You Both Want!: The Story of a Consortial Buying Agreement http://works.bepress.com/peggy_cooper/3 http://works.bepress.com/peggy_cooper/3 Thu, 09 Jul 2009 15:54:09 PDT Lisa N. Bowman et al. Open Access Publishing: Its Impact on You http://works.bepress.com/peggy_cooper/2 http://works.bepress.com/peggy_cooper/2 Thu, 09 Jul 2009 12:48:24 PDT The presentation provides an analysis of the trend towards free, online publishing and an introduction to Albertsons Library’s planned digital repository for Boise State publications.

]]> Marilyn Moody et al. One-Stop: Serials Management with TDNet http://works.bepress.com/peggy_cooper/1 http://works.bepress.com/peggy_cooper/1 Thu, 09 Jul 2009 12:48:24 PDT The times, they are a-changin'! Serials control continues to be both challenging and complex. Librarians and their patrons can access thousands of journals in a variety of formats and from a variety of starting points. The challenge for Albertsons Library at Boise State University was to meet the needs of the patrons who want only one starting point to access the full-text articles they need. This article describes the process of finding a commercial solution to the problem of one-stop serials management and access.

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