Articles

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The Europeanisation of the British Political Marketplace, Journal of Marketing Management (2011)
 

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Market Orientation and Enterprise Policy, European Journal of Marketing (2009)
 

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Marketing and Firm Performance in the High Tech Sector, Taighde (The Research Journal of National University of Ireland (Cork)) (2006)
 

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When Marketing Models Clash with Democracy, Journal of Public Affairs (2003)
 

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The Marketplace, eGovernment and eDemocracy, Irish Marketing Review/ Journal of Korean Academy of Marketing Science (2002)
 

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By Popular Demand: Marketing the Arts, Journal of Marketing Management (2000)
 

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Consumer Purchasing on the Internet, Cranfield Working Papers (1998)
 

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Positioning Political Parties: A Market Analysis, Harvard International Journal of Press/Politics (1996)
 

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Strategic Analysis in Political Markets, European Journal of Marketing (1996)
 

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The Expectations Gap, Banking Ireland (1995)
 

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Marketing Public Sector Services: Concepts and Characteristics, Journal of Marketing Management (1995)
 

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'Where Do You Stand?': Electoral Market Analysis, Working Papers Series: Marketing and Retailing (1995)
 

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Marketing Problems: From Analysis to Decision, Marketing Intelligence and Planning (1994)
 

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Political Marketing: Structure and Process, European Journal of Marketing (1994)
 

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Campaigns, Candidates and Marketing in Ireland, Politics: Journal of the Political Studies Association of the U.K. (1993)
 

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Marketing Information: Using the Customer Database, Business Outlook and Economic Review (1992)
 

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Measuring and Forecasting Demand, Business Outlook and Economic Review (1992)
 

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Service Guarantees, Business Outlook and Economic Review (1992)
 

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Developing Customer Service, Business Outlook and Economic Review (1991)
 

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Internationalising the Business Curriculum, Journal of Teaching in International Business (1991)
 

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Market Research: Designing the Questionnaire, Business Outlook and Economic Review (1991)
 

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The Marketing Control Process, Business Outlook and Economic Review (1991)
 

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Towards a Political Marketing Model, Ulster Papers in Public Policy and Management (1991)
 

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Analysing Your Competitors, Business Outlook and Economic Review (1990)
 

Books

Contributions to Books

Political Marketing: Structure and Process, Political Marketing (2011)
 

Campaign Strategies and Political Marketing, How Ireland Voted 2007: The Full Story of Ireland's General Election (2008)
 

Citizens as Consumers: Process, Practice, Problems and Prospects, Issues in Irish Politics Today (2004)
 

Il Marketing Politico tra Prodotto e Processo, L'Appartenenza: Teorie del Marketing Politico (2004)
 

Strategic Analysis in Political Markets: A Framework, The Idea of Political Marketing (2002)
 

A Conceptual Framework for Political Marketing, Handbook of Political Marketing (1999)
 

Public Services in Ireland: Social Marketing Management, Issues in Irish Politics Today (1999)
 

Presentations

Political Monopoly in China: A Marketing Strategy Analysis, Proceedings of Academy of Marketing Annual Conference (2011)
 

Towards a Typology of Human Brand-Organisation Relationships, Proceedings of Academy of Marketing Annual Conference (2011)
 

Corporate Executives' Perceptions of Marketing Performance: Measurement Issues and Preliminary Findings, Proceedings of Australia and New Zealand Marketing Academy Annual Conference (2009)
 

What Marketers Should Love About a Recession, Australian Marketing Institute Breakfast Series (2009)
 

A Challenge to Public Policy on Marketing in the Irish High Tech Sector, Proceedings of European Network on Industrial Policy Annual Conference (2006)
 

Delivering Value to the Customer: Forging the CIO-CMO Alliance, Gartner Group Regional Roundtable (2006)
 

Market Orientation and the Performance of High Tech Firms: Preliminary Findings from the Irish Market, Marketing: Building Business, Shaping Society: Proceedings of the Academy fo Marketing (UK) Conference (2005)
 

On Mediation on Political Marketing Communications, Proceedings of the Irish Academy of Management (2005)
 

Providing Value in Museums: Lessons from Retailers, Proceedings of Irish Academy of Management Conference (2004)
 

Developing a Service Orientation in the Public Sector, The Office of Government Administration Award Conference, Department of Prime Minister (2003)
 

Developing Customer Service in the Public Sector, Institute of Public Administration (2003)
 

On Strategic Perspectives in Public Sector Management, Proceedings of Irish Academy of Management Conference (2003)
 

Irish Civil Service: Progress to Date, Quality Customer Service: Next Steps for the Civil Service: Civil Service Management Conference (2002)
 

The National Action Learning Programme: Management Development in Ireland, Faculty Seminar, Heinrich Heine University (2002)
 

Evaluation of Customer Action Plans at Government Departments, Department of the Taoiseach (2002)
 

More Haste, Less Freed: Some Critiques of Market Models in eDemocracy, Time to Deliver: Conference Proceedings of Political Marketing Research Group of the Academy of Marketing (2002)
 

Under Some Delusion: Market Models and eDemocracy, Macromarketing in the Asia-Pacific Century: Proceedings of Twenty-Seventh Annual Macromarketing Conference (2002)
 

Building Theory in Political Marketing: Inclusive Perspectives on Related Subdisciplines, Proceedings of the Academy of Marketing Fourth International Political Marketing Conference (2001)
 

On the Limits of Treating Citizens as Consumers, The Challenge of Change Conference, Department of Government (2001)
 

On the Convergence of Political Marketing and Public Sector Marketing, Globalization and Equity: Macromarketing Contributions: Proceedings of the Twenty-Sixth Annual Macromarketing Conference (2001)
 

An Analysis of Prospects for Internet Retailing in Japan, Bridging the Divide: Proceedings of the Academy of Marketing Conference (2000)
 

On Value in Arts Marketing, Bridging the Divide: Proceedings of the Academy of Marketing Conference (2000)
 

Embracing the Cute Hoors: Considerations on the Management of Public Service Delivery, Irish Academy of Management Annual Conference (2000)
 

Marketing Education in the Single Market, Irish Marketing Teachers Association Annual Conference (1998)
 

Accommodating Market Realities in Public Service Delivery, Marketing Without Borders: Proceedings of the Academy of Marketing Conference (1997)
 

Accountants Behaving Badly: A Marketing Perspective, Irish Marketing Teachers Association Annual Conference (1997)
 

On the Role of Advisors in the Small Firm-Bank Relationship, Marketing Without Borders: Proceedings of the Academy of Marketing Conference (1997)
 

Considerations on Research Issues in Political Marketing, Conference on Political Marketing, Judge Institute of Management Studies (1996)
 

Considerations on Market Analysis for Political Parties, Conference Proceedings - Political Marketing: Evolving Science or Maturing Art? (1995)
 

Industry and Market Analysis: A Review, Proceedings of Marketing Education Group Annual Conference (1995)
 

Broadening the Concept of Relationship Marketing: A Metatheoretical Perspective, Unity in Diversity: Proceedings of the Marketing Education Group Annual Conference (1994)
 

Exit, Voice and Loyalty and Relationship Marketing: An Application in Retail Banking, Relationship Marketing: Theory, Methods and Applications: Proceedings of AMA Conference on Relationship Marketing (1994)
 

Marketing Co-operation Relationships in Small Firms: A Model and Case, Emerging Issues in Marketing: Proceedings of the Marketing Education Group Annual conference (1993)
 

Relationship Marketing: Issues for Retailing, Proceedings of the 7th International Conference on the Distributive Trades (1993)
 

Marketing Cooperation in Ireland, Irish Marketing Teachers Association Annual Conference (1992)
 

An Integrative Response to the Impact of European Market Developments on Business Education, Business in a Changing Europe: Proceedings of the Thames Polytechnic Business School International Conference (1991)
 

Innovation: European Small Business Cooperation, International Small Business Congress (1991)
 

Marketing Mrs Robinson: Some Considerations on a Political Marketing Model, Political Studies Association of the U.K. Annual Conference (1991)
 

Marketing Practice: The Republic of Ireland and Northern Ireland, Cooperation North (Third Study Series) (1991)
 

Marketing the Possible: Some Considerations on the Electoral Process, Preparing Marketing for the New Millennium: Proceedings of the Marketing Education Group Annual Conference (1991)
 

Political Marketing: An Exploratory Framework, Political Studies Association of Ireland Annual Conference (1991)
 

Management Education and the Single European Market, Department of Marketing, Notre Dame University (1990)
 

The Impact of The Single European Market on Marketing Education: An Illustrated Note on Integrating the Issues, Developments in Marketing Science, Vol. XII: Proceedings of the Conference of the Academy of Marketing Science (1990)
 

Other