Articles

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Librarian Perceptions and Information Literacy Instruction Models (with Erin L. Davis and Kacy Lundstrom), Reference Services Review (2011)

Purpose – This paper aims to explore both instruction librarians' attitudes on teaching and how...

 

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Reference Desk Consultation Assignment: An Exploratory Study of Students' Perceptions of Reference Service (with Lezlie Park), Reference & User Services Quarterly (2010)

This paper describes the experience of three sophomore English composition classes that were required to...

 

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Societal Transformation and Reference Services in the Academic Library: Theoretical Foundations for Re-envisioning Reference, Library Philosophy and Practice (2009)

This paper draws on theories of societal transformation, specifically the information society and postmodernism, to...

 

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Making the Executive Presentation (with J. Michael Pemberton), Information Management Journal (2003)

It is a common refrain heard from records and information management (RIM) professionals: "I can't...

 

Book Chapters

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Instruction by the Numbers: Using Data to Improve Teaching and Learning (with Wendy Holliday and Erin L. Davis), Library Data: Empowering Practice and Persuasion (2009)

Outcomes assessment has been a mandate across higher education for at least a decade, and...

 

Other

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Societal Transformation and Reference Services in the Academic Library: Theoretical Foundations for Re-Envisioning Reference, Library Philosophy and Practice (e-journal) (2011)

This paper draws on theories of societal transformation, specifically the information society and postmodernism, to...