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All in the family: help-seeking by significant others of problem gamblers (with Margaret Tiyce, Louise Holdsworth, and Elaine Nuske), International Journal of Mental Health and Addiction (2013)
Problem gambling can significantly affect the lives of concerned significant others (CSOs) of problem gamblers,...
A narrative analysis of help-seeking behaviour and critical change points for recovering problem gamblers: the power of storytelling (with Elaine Nuske), Australian Social Work (2013)
Proportionately few problem gamblers seek formal help for gambling problems. However, research into gambling help-seeking...
Employee stress and stressors in gambling and hospitality workplaces (with Margaret Tiyce, Grant Cairncross, and Helen Breen), Journal of Human Resources in Hospitality & Tourism (2013)
Employee stress has harmful effects for employees, organizations, families and society. However, employee stress, and...
Gambling impacts on Aboriginal communities in New South Wales, Australia: community leaders’ perspectives (with Helen Breen and Ashley Gordon), Asian Journal of Gambling Issues and Public Health (2013)
Gambling affects communities in many ways, yet relatively little research has investigated community level impacts...
Indigenous Australian gamblers and their help-seeking behaviour (with Helen Breen, Ashley Gordon, and Louise Holdsworth), Psychology of Gaming (2013)
Indigenous Australian gambling crime and possible interventions: a qualitative study (with Helen Breen and Ashley Gordon), Asian Journal of Gambling Issues and Public Health (2013)
This paper has two purposes. First, we examine crime associated with the consequences of card...
Risk factors for problem gambling among indigenous Australians: an empirical study (with Helen Breen, Ashley Gordon, and Alex Russell), Journal of Gambling Studies (2013)
Despite a long history of gambling amongst many Indigenous peoples, knowledge about contemporary Indigenous gambling...
The gambling behavior of Indigenous Australians (with Helen Breen, Ashley Gordon, and Alex Russell), Journal of Gambling Studies (2013)
The gambling activities of minority groups such as Indigenous peoples are usually culturally complex and...
The impact of jackpots on EGM gambling behavior: a review (with Matthew J. Rockloff), Journal of Gambling Studies (2013)
This paper reviews literature on how jackpots influence Electronic Gaming Machine (EGM) gambling behaviour. Most...
Workplace risk and protective factors for gambling problems among gambling industry employees (with Sally M. Gainsbury), Journal of Business Research (2013)
Having a stable healthy workforce is beneficial for the gambling industry, yet this workforce has...
Gambling consequences for Indigenous Australians in New South Wales (with Helen Breen and Ashley Gordon), Sociology of Gambling (2012)
Indigenous gambling in Bundjalung country (with Ashley Gordon and Helen Breen), Northern Forum of NSW Gambling Help Counsellors (2012)
A case study of gambling involvement and its consequences (with Helen Breen and Ashley Gordon), Leisure Sciences (2012)
Gambling has attracted minimal recent research in leisure studies. Focusing on Indigenous Australian gambling, this...
A digital revolution: comparison of demographic profiles, attitudes and gambling behavior of internet and non-internet gamblers (with Sally M. Gainsbury, Robert Wood, Alex Russell, and Alex Blaszczynski), Computers in Human Behavior (2012)
Internet gambling is one of the fastest growing sectors of e-commerce and rapidly growing as...
A profile of gambling behaviour and impacts among Indigenous Australians attending a cultural event in New South Wales (with Helen Breen, Jeremy Buultjens, and Ashley Gordon), Australian Institute of Aboriginal and Tores Strait Islander Studies (2012)
This study examines gambling behaviour, gambling motivations, gambling-related problems, impacts of gambling and help-seeking among...
Meanings of Aboriginal gambling across New South Wales, Australia (with Helen Breen, Ashley Gordon, and Jeremy Buultjens), International Gambling Studies (2012)
A social perspective of gambling explains gambling as a consequence of the social, structural and...
Public health and Indigenous Australian gambling: risky lifestyle or harmless recreation? (with Helen Breen and Ashley Gordon), Public health: social and behavioural health (2012)
Responding to problem gamblers in the venue: role conflict, role ambiguity, and challenges for hospitality staff (with Elaine Nuske), Journal of Human Resources in Hospitality & Tourism (2012)
In this article the authors explore the challenges experienced by gaming venue employees in Queensland...
Servicescape features and preferred gambling venue (with John Haw), Gambling Research: Journal of the National Association for Gambling Studies (Australia) (2012)
The current study assessed the relationship between venue type, gambling behaviour and servicescape features. A...
An investigation of internet gambling in Australia (with Sally Gainsbury, Alex Blaszczynski, and Robert Wood), School of Tourism and Hospitality Management (2011)
Assisting problem gamblers in the gaming venue: an assessment of practices and procedures followed by frontline hospitality staff (with Elaine Nuske), International Journal of Hospitality Management (2011)
This study examined how frontline hospitality staff respond to patrons with gambling problems in gaming...
Cooperative business organizations: intrinsic in every strategically functional tourism industry (with Neil Leiper and Matthew Lamont), Tourism, Culture and Communication (2011)
Relationships between organizations sharing the same domain (such as a marketplace) can take the form...
Culturally specific help seeking behaviours among Australian gamblers and family members and appropriate treatment options (with Sally Gainsbury, John Haw, and Elaine Nuske), Problem gambling and addictions: international collaboration and multi-disciplinary approach: the 3rd Asian Pacific Problem Gambling and Addictions Conference (2011)
Exploring the relationship between problem gambling and homelessness: becoming and being homeless (with Louise Holdsworth and Margaret Tiyce), Gambling Research: Journal of the National Association for Gambling Studies (Australia) (2011)
Homelessness and problem gambling are serious social issues in Australia and elsewhere. While a growing...
Gambling on sport sponsorship: a conceptual framework for research and regulatory review (with Matthew Lamont and Sally Gainsbury), Sport Management Review (2011)
Commercial gambling providers (CGPs) have recently intensified the promotion of theirproducts and services through sport...
Help seeking behaviour for gambling problems amongst CALD populations (with Elaine Nuske, Sally Gainsbury, and John Haw), Queensland Gambling Help Forum (2011)
Risky business: gambling problems amongst gaming venue employees in Queensland, Australia (with Sally M. Gainsbury), Journal of Gambling Issues (2011)
This study examines gambling and problem gambling among gaming venue staff and provides a quantitative...
Star City Casino compliance culture survey report, Centre for Gambling Education and Research (2011)
The digital revolution: use of internet gambling in Australia (with Sally Gainsbury, Alex Blaszczynski, and Robert Wood), The digital revolution: use of internet gambling in Australia: National Association for Gambling Studies 21st Annual Conference (2011)
The self-exclusion experience for problem gamblers in South Australia (with Elaine Nuske), Australian Social Work (2011)
Increased prevalence of problem gambling has accompanied the spread of gaming venuesin many parts of...
The temporal sequencing of problem gambling and comorbid disorders (with Louise Holdsworth and John Haw), International Journal of Mental Health and Addiction (2011)
Two qualitative studies were undertaken to identify the prevalent comorbid mental disorders in treatment seeking...
A licence to gamble: are gaming venue staff at risk of developing gambling problems?, Nova Scotia Gaming Corporation Responsible Gambling Conference (2010)
A narrative analysis of help-seeking behavior for recovered problem gamblers (with Elaine Nuske and John Haw), 20th Annual National Association for Gambling Studies (NAGS) Conference (2010)
A qualitative perspective on physical, social and cognitive accessiblity to gambling (with Sharen Nisbet), Journal of Gambling Issues (2010)
A possible relationship exists between heightened accessibility to gambling and the development and maintenance of...
A qualitative study of the temporal sequencing of problem gambling and co-morbid disorders (with Louise Holdsworth and John Haw), 20th Annual Conference of the National Association of Gambling Studies (NAGS) (2010)
Assisting problem gamblers in South Australian gaming venues (with Sharen Nisbet and Elaine Nuske), Final report for the Independent Gambling Authority of South Australia (2010)
Assisting problem gamblers in the gaming venue: a counsellor perspective (with Elaine Nuske), International Journal of Mental Health and Addiction (2010)
Governments now recognise gambling as a social and public health issue that invites a collaborative...
Exploring Indigenous gambling: understanding Indigenous gambling behaviour, consequences, risk factors, and potential interventions (with Helen Breen and Ashley Gordon), Final report for Gambling Research Australia (2010)
Gambling and problem gambling amongst employees of Jupiters Hotel and Casino (with Sally Gainsbury), Final report for TabCorp (2010)
Harm minimisation initiatives in Australia by state and gaming operators, Singapore Pools Responsible Gambling Week: Enjoy The World Cup. Know Your Limits (2010)
Indigenous Australian gambling: consequences, crime and possible interventions (with Helen Breen and Ashley Gordon), 23rd Annual ANZSOC Conference. Cross-border Domestic and Transnational Crime: Risks and Responses (2010)
One of several negative consequences flowing from Indigenous gambling, particularly problem gambling, is crime. Such...
Indigenous gambling motivations, behaviour and consequences in Northern New South Wales, Australia (with Helen Breen and Ashley Gordon), International Journal of Mental Health and Addiction (2010)
Against a background of public health, we sought to examine and explain gambling behaviours, motivations...
Influence of venue characteristics on a player's decision to attend a gambling venue (with John Haw), Final report for Gambling Research Australia (2010)
Problem gambling amongst youth and women, Singapore Pools Responsible Gambling Week: Enjoy The World Cup. Know Your Limits (2010)
Respecting cultural values: conducting a gambling survey in an Australian Indigenous community (with Helen Breen and Ashley Gordon), Australian and New Zealand Journal of Public Health (2010)
Objective: This paper details how we, as ‘cultural outsiders’, conducted a large gambling survey in...
The evolution of responsible gambling policy and practice: insights for Asia from Australia, Asian Journal of Gambling Issues and Public Health (2010)
This paper draws on the Australian experience of problem gambling and responsible gambling to provide...
The influence of venue characteristics on a player’s decision to attend a gambling venue (with John Haw), 20th Annual National Association for Gambling Studies (NAGS) Conference (2010)
Assisting problem gamblers in the gaming venue: an assessment of responses provided by frontline staff, customer liaison officers and gambling support services to problem gamblers in the venue (with Elaine Nuske), School of Tourism and Hospitality Management (2009)
Changing fortunes: past, present and future perspectives on the management of problem gambling by New South Wales clubs, School of Tourism and Hospitality Management (2009)
By 2000, clubs in NSW Australia collectively operated around 75,000 gaming machines or 8 per...
Conducting a gambling survey in an Australian Indigenous community (with Ashley Gordon and Helen Breen), 19th Annual National Association for Gambling Studies (NAGS) Conference (2009)
Examining gambling by staff from Victorian gaming venues: a comparison with the general Victorian population, Gambling Research (2009)
Ready accessibility to gambling suggests employees in gaming venues may be an at-risk group for...
Gambling and comorbid disorders (with John Haw), 19th Annual National Association for Gambling Studies (NAGS) Conference (2009)
Hitting the jackpot: the experience of self-barring (with Elaine Nuske and Sharen Nisbet), 19th Annual National Association for Gambling Studies (NAGS) Conference (2009)
Indigenous gambling in the Yarrabah community (with Helen Mary Breen and Ashley Gordon), Report for the Queensland Office of Gaming Regulation (2009)
Funded by the Queensland Office of Gaming Regulation, this project conducted a quantitative survey of...
New distribution channels and responsible gambling, APLA/WLA Seminar: new generation, new media, new technologies (2009)
Play light, play right, play within your means: putting words into action, Singapore Pools Responsible Gambling Awareness Week: Play Light, Play Right, Play within your means (2009)
Testing the link between accessibility and gambling problems: gambling and problem gambling amongst gaming venue staff (with Sharen Nisbet), School of Tourism and Hospitality Management (2009)
The development of a multi-dimensional gambling accessibility scale (with John Haw), Journal of Gambling Studies (2009)
The aim of the current study was to develop a scale of gambling accessibility that...
Understanding problem gambling and effective gambling research, APLA/WLA Seminar: new generation, new media, new technologies (2009)
A quantitative analysis of workplace influences on responsible gambling and problem gambling amongst employees of Queensland gaming venues, School of Tourism and Hospitality Management (2008)
Gambling problems among gaming venue employees: a preliminary survey (with Helen Breen), Journal of Occupational Health Safety - Australia and New Zealand (2008)
ln recent years, gaming venues have devoted considerable resources to lowering their patrons' risk of...
Identifying the most important attractions in a region by discovering tourists opinions: Australian tourists in Bali (with Neil Leiper and Michele Day), Asian Journal of Tourism and Hospitality Research (2008)
Influences of shift work on the gambling behaviour of staff working in gaming venues (with Helen Breen), Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) : Tourism and Hospitality Research, Training and Practice: Where the 'bloody hell' are we? (2008)
This paper reports on a research project into workplace influences on the gambling behaviour of...
Partial industrialisation in tourism: a new model (with Neil Leiper, Lloyd Stear, and Tracey Firth), Current Issues in Tourism (2008)
Certain forms of human activity, such as sport, education and tourism, can be described as...
Risk and protective factors relating to gambling by employees of gaming venues (with Helen Breen), International Gambling Studies (2008)
This paper examines how the work environment in gaming venues can influence employee gambling behaviour...
When staff come out to play: gambling and problem gambling amongst gaming venue staff, Queensland Gambling Help Forum (2008)
Working in Australian gaming venues, and shiftwork (with Helen Breen), Journal of Hospitality and Tourism Management (2008)
Research into workplace influences on the gambling behaviour of gaming venue employees found that shiftwork...
Workplace influences on the gambling behaviour of gaming venue staff, 18th Annual National Association for Gambling Studies (NAGS) Conference (2008)
An evaluation of the implementation of a responsible gambling code of practice at the Gold Coast, Queensland (with Helen Breen), Tourism Review International (2007)
The Queensland Responsible Gambling Code of Practice is a voluntary commitment by gambling providers to...
Return of the buffalo: tourism enterprise development in Native American Indian gaming, Striving for sustainability: case studies in Indigenous tourism (2007)
Since European colonisation, Native American Indian tribes have been economically, socially and culturally decimated by...
Under the radar: what responsible gambling legislation doesn’t prevent, 17th Annual National Association for Gambling Studies Conference (2007)
This paper presented a case study of responsible gambling practices at one large club, drawing...
Workplace factors that encourage and discourage gambling amongst gaming venue employees: a managers’ perspective (with Helen Breen), International Journal of Mental Health and Addiction (2007)
This paper reports on one stage of a large qualitative research project examining the gambling...
A history of machine gambling in the NSW club industry (chapter), Club management issues in Australia & North America (2006)
This article documents a history of the NSW club industry, with particular emphasis on its...
A history of machine gambling in the NSW club industry: from community benefit to commercialisation, International Journal of Hospitality and Tourism Administration (2006)
This paper documents a history of the NSW club industry, with particular emphasis on its...
An analysis of Qld gambling advertisements by type of gambling (with Helen Breen and Sharen Nisbet), Proceedings of CAUTHE 2006 : to the city and beyond (2006)
The increasing need for social responsibility in advertising gambling activities has been recognised by many...
Casino history, development, and legislation in Australia (with Helen Mary Breen), Casino industry in Asia Pacific: development, operation and impact (2006)
Club management issues in Australia and North America (with Clayton W. Barrows), School of Tourism and Hospitality Management (2006)
Gambling by employees of Queensland gaming venues: workplace influences on responsible gambling and problem gambling, Final report for the Research and Community Engagement Division of Queensland Treasury (2006)
This study, funded by the Responsible Gambling Grants Program of the Queensland Government, focuses on...
How working in a gaming venue can lead to problem gambling: the experiences of six gaming venue staff (with Helen Breen), Journal of Gambling Issues (2006)
Implementing responsible gambling practices in a regional area (with Helen Breen and Jeremy Buultjens), Journal of Hospitality and Tourism Management (2006)
In recognition that they largely control the context in which legalised gambling is operated, state...
Responsible gambling practices in outback Queensland: distinctive challenges in a remote location (with Helen Breen and Jeremy Buultjens), Journal of Economic and Social Policy (2006)
While gambling can provide certain benefits, one of its negative social impacts, problem gambling, has...
Social impacts of gambling in Australia, Casino industry in Asia Pacific: development, operations & impact (2006)
Workplace factors that encourage and discourage gambling amongst gaming venue employees: an employee perspective (with Helen Breen), Proceedings of the 16th Annual National Association for Gambling Studies Conference (2006)
Workplace factors that encourage and discourage gambling amongst gaming venue employees: an employees' perspective (with Helen Breen), Gambling Research (2006)
This paper reports on the second stage of a multi-stage qualitative study into gambling by...
A profile of problem gambling clients in Northern NSW (with Barry Evans, Yvonne Corrigan, Jeremy Buultjens, John Haw, and Helen Breen), Proceedings of the 14th Annual National Association for Gambling Studies Conference (2005)
Evaluating implementation of a voluntary responsible gambling code in Queensland, Australia (with Helen Breen and Jeremy Buultjens), International Journal of Mental Health and Addiction (2005)
This study investigated levels of implementation and perceptions of adequacy of the volun-tary Queensland Responsible...
Evaluating implementation of the voluntary responsible gambling code of practice in Queensland, Australia (with Helen Breen and Jeremy Buultjens), Newscan: Responsible Gambling Council Ontario (2005)
This study investigated levels of implementation and perceptions of adequacy of the volun-tary Queensland Responsible...
Evaluation of the NSW Clubsafe responsible gambling program: opportunites and challenges for New Zealand clubs (with Adrian Mattsinson), International Journal of Mental Health & Addiction (2005)
In 2002 to 2003, an evaluation of the ClubSafe responsible gambling program, imple-mented by clubs...
Facilitators and impediments arising from the introduction of a voluntary responsible gambling code of practice in Queensland, Australia (with Helen Breen and Jeremy Buultjens), International Journal of Mental Health and Addiction Special Conference Issue: Gambling and Problem Gambling in New Zealand: Stock and Moving Forward on Policy, Practice and Research: Proceedings of the International Gambling Conference and the International Think Tank on Presenting Gambling Populations and First Contact Services (2005)
Gambling amongst gaming venue employees: counsellors’ perspectives on risk and protective factors (with Helen Breen), Traversing the Continuum: Gambling in the Modern Age. 15th Annual National Association for Gambling Studies Conference (2005)
Gambling amongst gaming venue employees: counsellors’ perspectives on risk and protective factors in the workplace (with Helen Breen), Gambling Research (2005)
This paper reports on Stage One of a project examining the gambling behaviour of employees...
Giving the gamblers a voice: the perceived efficacy of responsible gambling practices in NSW clubs, Gambling Research (2005)
This paper analyses qualitative data gathered from 339 patrons of ten NSW clubs via a...
Researching the effectiveness of venue-based responsible gambling measures in Australia: what has been done?, Gambling and problem gambling in New Zealand: Taking stock and moving forward on policy, practice and research: A combined proceedings of the International Gambling Conference and the International Think Tank on Presenting Gambling Populations and First Contact Services (2005)
Workplace influences on gambling behaviour amongst gaming venue employees: the counsellors’ perspective (with Helen Breen), Policy, Practice and Research - One Year On: International Gambling and Problem Gambling Conference (2005)
An investigation into gambling newspaper advertisements in Queensland by type of organisation (with Sharen Nisbet, Helen Breen, and Jeremy Buultjens), Proceedings of the 14th Annual National Association for Gambling Studies Conference (2004)
Challenges in responsible provision of gambling: questions of efficacy, effectiveness and efficiency (with Jo McKellar), UNLV Gaming Research and Review (2004)
This paper aims to explain why responsible provision of gambling is an important corporate social...
Facilitators and impediments arising from the introduction of a voluntary responsible gambling code of practice in Queensland Australia (Presentation) (with Helen Breen and Jeremy Buultjens), International Gambling Conference on Gambling and Problem Gambling in New Zealand (2004)
Impacts of the work environment in gaming venues on staff: an exploratory study (with Jeremy Buultjens and Helen Breen), Proceedings of the 13th National Association for Gambling Studies Conference (2004)
The efficacy of responsible gambling measures in NSW clubs: the gamblers perspective, Proceedings of the 13th National Association for Gambling Studies Conference (2004)
In 2000, the NSW Government legislated for gambling venues, including registered clubs, to implement certain...
The efficacy of responsible gambling measures in NSW clubs: the gamblers' perspective, Gambling Research (2004)
In 2000, the NSW Government legislated for gambling venues, including registered clubs, to implement certain...
The responsible gambling code of practice in Queensland: facilitators and impediments (with Helen Breen and Jeremy Buultjens), Taking Stock and Moving Forward on Policy, Practice and Research: Gambling and Problem Gambling in New Zealand Conference (2004)
An assessment of member awareness, perceived adequacy and perceived effectiveness of responsible gambling strategies in Sydney clubs, School of Tourism and Hospitality Management (2003)
An Australian national audit of responsible gambling programs, CAUTHE 2003: Riding the Wave of Tourism and Hospitality Research (2003)
This paper reports on a national audit of responsible gambling measures in Australia, both mandated...
A new model for conducting research on the partial industrialised syndrome in reference to tourism (the behaviour of tourists) (with Neil Leiper, Lloyd Stear, and Tracey Firth), CAUTHE 2003: Riding the wave of tourism and hospitality research: proceedings of the Council of Australian University Tourism and Hospitality Education Conference (2003)
Sport, education, tourism and certain other categories of behaviour are partly industrialised: they are supported...
Assessing the efficacy of responsible gambling strategies in Sydney clubs, CAUTHE 2003: Riding the Wave of Tourism and Hospitality Research (2003)
This paper reports on work in progress to assess the perceived efficacy of responsible gambling...
Investigate the perceived efficacy of responsible gambling strategies in Queensland hotels, casinos and licensed clubs (with Helen Breen and Jeremy Buultjens), Interim report for Research and Community Engagement Division, Queensland Office of Gaming Regulation, Queensland Treasury (2003)
Investigating the efficacy of responsible gambling strategies in New South Wales clubs, Discovery 2003 Annual Conference of the Responsible Gambling Council of Ontario (2003)
Perceived efficacy of responsible gambling strategies in Queensland hotels, casinos and licensed clubs (with Helen Breen and Jeremy Buultjens), School of Commerce and Management Papers (2003)
Principles, processes and practices in responsible provision of gambling: a conceptual discussion, UNLV Gaming Research and Review (2003)
This paper develops a definition and conceptual framework of responsible provision of gambling that integrates...
Responsible gambling in Queensland: a case study (with Helen Breen and Jeremy Buultjens), Riding the Wave of Tourism and Hospitality Research: Proceedings of the Council of Australian University Tourism and Hospitality Education (CAUTHE) Conference (2003)
The introduction of a voluntary responsible gambling code of practice: the experience in North Queensland, Australia (with Helen Breen and Jeremy Buultjens), Current Research, Future Strategies, Bridging Uncertainty: Proceedings of the Asia Pacific Tourism Association 9th Annual Conference (2003)
The responsible gambling code in Queensland: implementation and venue assessment (with Helen Breen and Jeremy Buultjens), Proceedings of the 13th National Association for Gambling Studies Conference (2003)
Queensland introduced its Responsible Gambling Code of Practice in May 2002. The Code was based...
The emergence of problem gambling as a corporate social issue in Australia, International Gambling Studies (2002)
Commercial gambling recently has expanded exponentially in Australia such that annual gambling losses now total...
A conceptual framework of the corporate management of social impacts: the case of problem gambling (with Jan McMillen), Business and Society Review (2002)
This paper integrates concepts from the corporate social issues management and corporate social performance literature...
A profile of gaming machine players in clubs in Sydney, Australia (with Helen Breen), Journal of Gambling Studies (2002)
New South Wales, Australia, is one of the major markets in the world for machine...
Assessing responsible gambling strategies: a case study in Queensland (with Jeremy Buultjens and Helen Breen), 12th Annual National Association for Gambling Studies Conference (2002)
In reviewing potential harm minimisation and consumer protection measures for gambling, the Productivity Commission (1999)...
Club management in Australia: administration, operations and gaming, 2nd edn (with Helen Breen and Paul Weeks), School of Tourism and Hospitality Management (2002)
Although Australia has more than 5500 registered and licensed clubs, many of them major business...
Improving competitiveness through cooperation: assessing the benefits of cooperative education partnerships in gaming management (with Helen Breen), Gaming Research and Review Journal (2002)
Cooperative education partnerships between industries and universities are becoming increasingly common in response to fundamental...
Machine gaming in Sydney clubs: characteristics of the supporting resident populations (with Helen Breen and Paul Weeks), Journal of Gambling Studies (2002)
This research provided background for surveys and interviews in later stages of a 3 part...
Queensland’s responsible gambling code of practice: a case study in remote Queensland (with Helen Breen and Jeremy Buultjens), Proceedings of the 12th National Association for Gambling Studies Conference (2002)
In reviewing potential harm minimisation and consumer protection measures for gambling, the Productivity Commission (1999)...
A fractured paradise: a discussion of issues surrounding Fiji’s 2000 coup d’etat and their impacts on tourism (with Kay Dimmock), Proceedings of Capitalising on research: Eleventh Australian Tourism and Hospitality Research Conference (CAUTHE) (2001)
An empirical study of gaming machine play amongst female club members (with Helen Breen), International Gambling Studies (2001)
This paper helps address a deficiency of gender specific research into gambling. Using predominantly non-parametric...
An empirical study of sex differences in gaming machine play among club members (with Helen Breen), International Gambling Studies (2001)
This paper helps address a deficiency of gender specific research into gambling. Using predominantly non-parametric...
Changing the odds: a study of corporate social principles and practices in addressing problem gambling, Journal of Business Ethics (2001)
This paper documents a quantitative study into socially responsible principles and practices adopted in registered...
Profiling lady luck: an empirical study of gambling and problem gambling amongst female club members (with Helen Breen), Journal of Gambling Studies (2001)
This paper helps to address a deficiency of gender specific research into gambling. It focuses...
Responsible gambling: current practices and future challenges, Servicing Australia Conference: the National Conference of Australian RSL & Services Clubs (2001)
A thematic review of hospitality research in the Asia Pacific region: 1997 to 1999 (with Yun-Lok Lee, Helen Mary Breen, Ron Dowell, and Paul Weeks), World Hospitality and Tourism Trends (2000)
From bula to bust: events, reactions and recovery strategies for tourism surrounding Fiji's 2000 coup d'etat (with Kay Dimmock), World Hospitality and Tourism Trends E-Journal (2000)
Gaming machine play amongst female club members (with Helen Breen), Developing strategic alliances: proceedings of the 9th National Association for Gambling Studies Conference (2000)
A profile of Sydney club members: implications for strategic management in a newly competitive environment (with Helen Breen), Australian Journal of Hospitality Management (1999)
Registered clubs in New South Wales Australia have enjoyed a privileged competitive position for four...
Backpacker hostels and their guests: attitudes and behaviours relating to sustainable tourism (with Tracey Firth), Tourism Management (1999)
Competing forces in sustainable gambling: towards a balanced approach, Gaming Research and Review Journal (1999)
Social responsibility in gambling is increasingly becoming both a policy issue for governments and industries,...
Gambling on management education in clubs (with Helen Breen), Australian Journal of Hospitality Management (1999)
A recent development in Australian hospitality education has been increasing numbers of industry specific tertiary...
Maximising franchisee satisfaction in the restaurant industry, Journal of Consumer Marketing (1999)
Discusses a recent study into the level of satisfaction experienced by franchisees in the Australian...
Responsible provision of gambling: current developments in the club industry, Surf Lifesaving Clubs of QLD Annual Conference (1999)
Addressing the social side of the gambling equation: opinions, opportunities and obstacles from a club management perspective, CAUTHE 1998: Progress in Tourism and Hospitality Management; proceedings of the Eighth Australian Tourism and Hospitality Research Conference (1998)
A preliminary model of sustainable gambling: balancing economic and social responsibilities, CAUTHE 1998: Progress in Tourism and Hospitality Management; proceedings of the Eighth Australian Tourism and Hospitality Research Conference (1998)
A review of hospitality research in the Asia Pacific 1989-1996: a thematic perspective, New directions in hospitality and tourism: a worldwide review (1998)
Identifies themes in the hospitality and tourism literature arising from articles published in Asia Pacific-based...
Characteristics of Sydney populations which support poker machine gaming in clubs (with Helen Breen and Paul Weeks), Responsible gambling: a future winner; proceedings of the 8th National Association for Gambling Studies Conference (1998)
This study represents the first stage of a larger three stage project which aims to...
Contemporary tourism issues in Asia Pacific Journals 1989-1996: a thematic perspective (with Kay Dimmock), New directions in hospitality and tourism: a worldwide review (1998)
GROVQUAL: a new research tool for measuring excessive "service" in hospitality (with Ron Dowell and Neil Leiper), CAUTHE 1998: Progress in Tourism and Hospitality Management; proceedings of the Eighth Australian Tourism and Hospitality Research Conference (1998)
Hospitality trends in the Asia-Pacific: a discussion of five key sectors (with Vivienne McCabe, Peter Lewis, and Neil Leiper), International Journal of Contemporary Hospitality Management (1998)
This paper reviews recent trends in major hospitality sectors in the Asia-Pacific region. Observes that...
New directions in hospitality and tourism: a worldwide review (with Richard Teare and John T. Bowen), (1998)
This annual publication offers a concise overview and commentary on the emerging themes portrayed in...
Poker machine gaming in Sydney clubs (with Helen Breen and Paul Weeks), CAUTHE 1998: Progress in Tourism and Hospitality Management; proceedings of the Eighth Australian Tourism and Hospitality Research Conference (1998)
This study is the first stage of a three stage project which aims to investigate...
Responsible gambling in NSW clubs: opinions, opportunities and obstacles, Australian Journal of Hospitality Management (1998)
A development in Australian hospitality education has been increasing numbers of industry specific tertiary courses...
Responsible gambling in NSW clubs: perceptions, prospects and problems, Responsible gambling: a future winner: proceedings of the 8th National Association for Gambling Studies Conference (1998)
The registered clubs industry dominates machine gaming in NSW, being the main vehicle for its...
Stakeholder influences on gambling involvement: implications for clubs in responsible provision of gambling, The Sky's the Limit: Club Managers Association Australia Conference (1998)
The responsible gambling trial program for NSW registered clubs (with Jan McMillen, M Toms, R Lynch, and A Jackson), (1998)
Towards responsible provision of gaming in New South Wales registered clubs: a quantitative study of current priorities and practices from a club management perspective, School of Tourism and Hospitality Management (1998)
Trends in Asia-Pacific tourism in 1997-98: from optimism to uncertainty (with Neil Leiper), International Journal of Contemporary Hospitality Management (1998)
In 1997-98, a series of stochastic events in the Asia-Pacific region contributed to the end...
A review of hospitality research in the Asia Pacific 1989-1996: a thematic perspective, International Journal of Contemporary Hospitality Management (1997)
Identifies themes in the hospitality and tourism literature arising from articles published in Asia Pacific-based...
Careers for tourism graduates: choice or chance? (with Elena Lomo), Journal of Hospitality & Tourism Education (1997)
This paper reports on an exploratory study of second-year university students undertaking one of more...
Changing by degrees: the role of tertiary education in the Australian registered clubs industry (with Helen Breen), Journal of Hospitality and Tourism Education (1997)
A recent development in Australian hospitality education has been increasing numbers of industry specific tertiary...
Club management education: a sure bet (with Helen Breen), 4th National Gaming Convention and Exhibition (1997)
Contemporary tourism issues in Asia Pacific journals 1989-1996: a thematic perspective, International Journal of Contemporary Hospitality Management (1997)
Reviews articles published in three Asia Pacific-based tourism journals: the Journal of Tourism Studies, Tourism...
Developing a model of franchisee buying behavior based on the Australian restaurant industry: directions for further research, Franchising Research:an International Journal (1997)
Evaluating the current and future adequacy of services for problem gamblers in Sydney: third report (with Gary Prosser, Paul Weeks, and Helen Breen), (1997)
This is the final report of a three stage project examining the gaming machine playing...
Flexible learning for Australian club managers (with Helen Mary Breen and Paul Weeks), Flexible learning in action: case studies in higher education (1997)
Peace of mind or police in mind? cases of best practice in responsible service of alcohol in New South Wales registered clubs (with Brad Molyneux), Australian Journal of Hospitality Management (1997)
An evaluation of the NSW Liquor Industry Strategic Plan on Alcohol and Anti-Social Behaviour in...
Poker machine playing and problem gambling amongst members of Sydney registered clubs: second report (with Gary Prosser, Paul Weeks, and Helen Breen), (1997)
This is the second report of a three stage project examining the gaming machine playing...
Towards responsible provision of gaming in New South Wales registered clubs: an exploratory study of opinions, opportunities and obstacles from a club management perspective, School of Tourism and Hospitality Management (1997)
An empirical analysis of the benefits and limitations for restaurant franchisees, International Journal of Hospitality Management (1996)
Franchising is becoming increasingly prevalent in many Western economies, particularly in the foodservice and lodging...
Best practice in responsible service of alcohol in New South Wales registered clubs (with Brad Molyneux), (1996)
Club gaming in New South Wales, Australia: the transition to industry maturity, UNLV Gaming Research and Review Journal (1996)
The New South Wales club gaming industry has existed for nearly forty years since the...
Day tripping in the Tweed: an empirical investigation of 'pokie tours' from southern Queensland to northern New South Wales clubs (with Helen Breen), Australian Journal of Hospitality Management (1996)
In 1992, poker machines were legalised in Queensland, some 36 years after their legalisation in...
Entrepreneurship by franchising: differentiating franchisees from independent entrepreneurs by selected personality traits, Enterprising Culture (1996)
This article explores the notion that different types of entrepreneurs exist, distinguishable not only by...
Maximizing franchisee satisfaction in the restaurant sector, International Journal of Contemporary Hospitality Management (1996)
This article discusses a recent study into the level of satisfaction experienced by franchisees in...
Optimising franchise relationships in the restaurant industry: choice or chance?, CAUTHE 1996: Tourism and Hospitality Research: Australian and International Perspectives; Proceedings from the Australian Tourism and Hospitality Research Conference (1996)
This paper is based on a study into franchise relationships in the Australian restaurant industry....
Poker machine gaming in New South Wales registered clubs: gambling on the impact of substitute products (with Helen Breen), CAUTHE 1996: Tourism and Hospitality Research: Australian and International Perspectives; proceedings from the Australian Tourism and Hospitality Research Conference (1996)
Since the introduction of poker machines in 1956, the New South Wales club gaming industry...
Socio-demographic characteristics of resident populations supporting poker machine playing in Sydney registered clubs: first report (with Gary Prosser, Paul Weeks, and Helen Breen), (1996)
This is the first report of a three stage project examining the gaming machine playing...
Franchisee satisfaction: contributors and consequences, Journal of Small Business Management (1995)
This article summarizes an empirical study which tested a model of franchisee buying behavior. The...
Measuring quality in restaurant operations: an application of the SERVQUAL instrument (with Yun-Lok Lee), International Journal of Hospitality Management (1995)
Definitive conclusions have yet to be made about the criteria by which restaurant patrons assess...