Professor Nerilee Hing BBus(NE) MAppSc(NE) PhD(UWS) 

Dr Nerilee Hing is a Professor with the School of Tourism and Hospitality Management and
also Head of the Centre for Gambling Education and Research. She has a Bachelor of
Business in Tourism (UNE), a research Masters degree in Applied Science (UNE) involving a
study of restaurant franchising, and a PhD (Gambling Studies) from UWS focusing on
responsible conduct of gambling in NSW clubs. Nerilee has had 14 years experience in the
hospitality industry, primarily in the restaurant, hotel and club sectors. She has had
extensive experience in course design and delivery for the School's Bachelor of
Business in Tourism, Graduate Certificate in Gaming Management, MBA - Hotel and Tourism
Management, and Bachelor of Business in Club and Gaming Management. Units she has
developed include Contemporary Gaming Operations, Strategic Issues in
Gaming,Entrepreneurship in Tourism and Hospitality, Gaming and Club Management, and Food
and Beverage Management. 

Nerilee is on the Editorial Boards of Gambling Research, Gaming Research and Review, and
the Australian Journal of Business and Social Inquiry. She has published widely in
various tourism and hospitality journals and has conducted numerous consulting and
external research grants for industry and government. She is an active researcher into
gambling-related issues, principally focusing on responsible provision of gambling and
the management of problem gambling. She has conducted research activities for Clubs NSW,
the Club Managers' Association Australia, the Casino Community Benefit Fund,
Queensland Treasury, Victorian Office of Gaming Regulation, Independent Gambling
Authority (SA), Gambling Research Australia, the Australian Institute for Gambling
Research and the Australasian Gaming Council. 

Journal articles

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Assisting problem gamblers in the gaming venue: an assessment of practices and procedures followed by frontline hospitality staff (with Elaine Nuske), International Journal of Hospitality Management (2011)

This study examined how frontline hospitality staff respond to patrons with gambling problems in gaming...

 

OpenURL

Assisting problem gamblers in the gaming venue: An assessment of practices and procedures followed by frontline hospitality staff (with Elaine Nuske), International Journal of Hospitality Management (2011)

This study examined how frontline hospitality staff respond to patrons with gambling problems in gaming...

 

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Cooperative business organizations: intrinsic in every strategically functional tourism industry (with Neil Leiper and Matthew Lamont), Tourism, Culture and Communication (2011)

Relationships between organizations sharing the same domain (such as a marketplace) can take the form...

 

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Gambling on sport sponsorship: a conceptual framework for research and regulatory review (with Matthew Lamont and Sally Gainsbury), Sport Management Review (2011)

Commercial gambling providers (CGPs) have recently intensified the promotion of theirproducts and services through sport...

 

OpenURL

The self-exclusion experience for problem gamblers in South Australia (with Elaine Nuske), Australian Social Work (2011)

Increased prevalence of problem gambling has accompanied the spread of gaming venuesin many parts of...

 

Books

Changing fortunes: past, present and future perspectives on the management of problem gambling by New South Wales clubs, School of Tourism and Hospitality Management (2009)

By 2000, clubs in NSW Australia collectively operated around 75,000 gaming machines or 8 per...

 

Club management issues in Australia and North America (with Clayton W. Barrows), School of Tourism and Hospitality Management (2006)
 

Club management in Australia: administration, operations and gaming, 2nd edn (with Helen Breen and Paul Weeks), School of Tourism and Hospitality Management (2002)

Although Australia has more than 5500 registered and licensed clubs, many of them major business...

 

Books chapters

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Return of the buffalo: tourism enterprise development in Native American Indian gaming, Striving for sustainability: case studies in Indigenous tourism (2007)

Since European colonisation, Native American Indian tribes have been economically, socially and culturally decimated by...

 

A history of machine gambling in the NSW club industry (chapter), Club management issues in Australia & North America (2006)

This article documents a history of the NSW club industry, with particular emphasis on its...

 

Casino history, development, and legislation in Australia (with Helen Mary Breen), Casino industry in Asia Pacific: development, operation and impact (2006)
 

Social impacts of gambling in Australia, Casino industry in Asia Pacific: development, operations & impact (2006)
 

Entrepreneurship and small business, Special interest tourism: context and cases (2001)
 

Conference publications

Indigenous gambling in Bundjalung country (with Ashley Gordon and Helen Breen), Northern Forum of NSW Gambling Help Counsellors (2012)
 

Culturally specific help seeking behaviours among Australian gamblers and family members and appropriate treatment options (with Sally Gainsbury, John Haw, and Elaine Nuske), Problem gambling and addictions: international collaboration and multi-disciplinary approach: the 3rd Asian Pacific Problem Gambling and Addictions Conference (2011)
 

Help seeking behaviour for gambling problems amongst CALD populations (with Elaine Nuske, Sally Gainsbury, and John Haw), Queensland Gambling Help Forum (2011)
 

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The digital revolution: use of internet gambling in Australia (with Sally Gainsbury, Alex Blaszczynski, and Robert Wood), The digital revolution: use of internet gambling in Australia: National Association for Gambling Studies 21st Annual Conference (2011)
 

A licence to gamble: are gaming venue staff at risk of developing gambling problems?, Nova Scotia Gaming Corporation Responsible Gambling Conference (2010)
 

Reports

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An investigation of internet gambling in Australia (with Sally Gainsbury, Alex Blaszczynski, and Robert Wood), School of Tourism and Hospitality Management (2011)
 

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Assisting problem gamblers in South Australian gaming venues (with Sharen Nisbet and Elaine Nuske), Final report for the Independent Gambling Authority of South Australia (2010)
 

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Exploring Indigenous gambling: understanding Indigenous gambling behaviour, consequences, risk factors, and potential interventions (with Helen Breen and Ashley Gordon), Final report for Gambling Research Australia (2010)
 

Gambling and problem gambling amongst employees of Jupiters Hotel and Casino (with Sally Gainsbury), Final report for TabCorp (2010)
 

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Influence of venue characteristics on a player's decision to attend a gambling venue (with John Haw), Final report for Gambling Research Australia (2010)