This issue of Cutter Benchmark Review takes a departure from our typical interests. As you know if you closely follow CBR, we focus on technology issues with either a technical or managerial angle. A recent example of the first approach is our July 2007 issue on agile project development (Vol. 7, No. 7), while an example of the second approach is the February 2008 issue on making and using business cases (Vol. 8, No. 2). Given the nature of our interest in information systems and their management, we often produce an issue that is at the crossroads of the technical and managerial arenas. Our issues on the agile enterprise (April 2008, Vol. 8, No. 4), mashups (March 2008, Vol. 8, No. 3), and open innovation (December 2007, Vol. 7, No. 12) represent recent examples.