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Contribution to Book
Perspective Taking: Building Positive Interpersonal Connections and Trustworthiness One Interaction at a Time (Download Perspective Taking Survey Items)
The Oxford Handbook of Positive Organizational Scholarship (2012)
  • Michele Williams, Cornell University ILR School
Abstract

There is growing interest in the role of perspective taking in organizations. Perspective taking has been linked to enhanced interpersonal understanding and the strengthening of social bonds. In this chapter, I integrate research from sociology, communications, and psychology to provide insight into why, when, and how perspective taking facilitates the relational resources of positive connections and trustworthy actions. I introduce the importance of a three-dimensional view of perspective taking for building relational resources and present data validating this conceptualization: I conclude with directions for future research.

Keywords
  • perspective taking,
  • survey scale development,
  • trust,
  • trustworthiness,
  • empathic concern,
  • interpersonal connection
Publication Date
2012
Editor
K. S. Cameron, G. M. Spreitzer
Publisher
Oxford University Press
ISBN
978-0-19-973461-0
Publisher Statement
© Oxford University Press. Reproduced with permission. All rights reserved.
Citation Information
Michele Williams. "Perspective Taking: Building Positive Interpersonal Connections and Trustworthiness One Interaction at a Time (Download Perspective Taking Survey Items)" New YorkThe Oxford Handbook of Positive Organizational Scholarship (2012)
Available at: http://works.bepress.com/michele_williams/9/