Contribution to Book
Four Research-based Approaches to Teaching Trust
The Routledge Companion to Trust
(2018)
Abstract
With organizations and their executives frequently in the news for violating the trust of their customers and shareholders, business schools, whose students will become the executive decision makers in both local and global firms, have begun to require courses in business ethics. While ethics is a subject area that can be taught, instilling ethical behavior and trustworthiness may be more complicated. In this chapter, I introduce and describe the core characteristics of the four approaches to teaching trust: 1) the bounded rationality approach, 2) the behavioral approach, 3) the social construction approach and 4) the relational approach. Each approach focuses on a different challenge to developing and maintaining trust. Table 1 includes sample activities for experiential teaching about trust.
Keywords
- Trust,
- Teaching,
- Ethics,
- Rational Approach,
- Social Construction,
- Relational,
- Behaviorial
Disciplines
Publication Date
2018
Editor
R. Searle, A.M. Nienaber and S. Sitkin
Publisher
Routledge Press
ISBN
ISBN-13: 978-1138817593
Citation Information
Williams, M. (2018). Four Research-based Approaches to Teaching Trust. In R. Searle, A.M. Nienaber and S. Sitkin (eds.) The Routledge Companion to Trust:542-548. New York: Routledge Press.