Qualifications PhD Griffith University Environmental Economics 2006 M.RegSci University of Queensland Regional Economics 1996 PGCE Exeter University Education 1984 BA Hons University of Kent Human Movement Studies 1983 Dr Mike Raybould joined Bond University in 2009 from Griffith University where he has taught, among other things; tourism economics, service operations management, project management, and event management. Mike's PhD was completed in environmental economics and the thesis investigated information effects in valuation of non-market environmental goods. His research and consultancy interests lie primarily in tourism and environmental economics and he has published a number of papers related to evaluation of tourism events, hospitality management, and tourism and hospitality management curriculum development in international journals. In the distant past Mike worked in the leisure and recreation industries in Australia, the UK and USA and, prior to joining academia, he worked for Hilton Hotels Corporation in the human resource department of a major casino hotel property.
Articles
Burnout and perceived organisational support among frontline hospitality employees (with Gabrielle Walters), Journal of hospitality and tourism management (2007)
This article describes research designed to investigate the relationship between burnout and perceived organisational support...
Generic skills for hospitality management: A comparative study of management expectations and student perceptions (with Hugh Wilkins), Journal of hospitality and tourism management (2006)
Tertiary providers of hospitality management degree programs must fulfil the needs of student, industry and...
Over qualified and under experienced – Turning graduates into hospitality managers (with Hugh Wilkins), International journal of contemporary hospitality management (2005)
Purpose – This paper sets out to report on research that investigated hospitality managers' expectations...
Conference Papers
Employee retention: Job embeddedness in the hospitality industry (with Laurina Yam), 9th APacCHRIE Conference. Hospitality and tourism education: From a vision to an icon (2011)
Extract:
Hospitality is a labour intensive industry, requiring human resources with various skill levels, ranging from...
Does providing more prompts in visitor expenditure surveys result in higher reported expenditure? (with Liz Fredline), CAUTHE 2011 National conference. Tourism: Creating a brilliant blend (2011)
It has been claimed that providing more prompts or categories in the expenditure module of...
Triple bottom line event evaluation: A proposed framework for holistic event evaluation (with Liz Fredline, Leo Jago, and Marg Deery), Third International Event Conference, The Impacts of Events: Triple Bottom Line Evaluation and Event Legacies (2005)
Although there has long been an interest in measuring the economic impacts of events, it...