Quality Assurance and Program Evaluation: Terms, Models, and Applications
Full text of article made availble by permission through original publisher, Eliott & Fitzpatrick.
Leahy, M.J., Thielsen, V.A., Millington, M.J., Austin, B., & Fleming, A. (2009). Quality assurance and program evaluation: Terms, models, and applications. Journal of Rehabilitation Administration, 33(2), 69-82.