Articles and Papers

Using Transaction Log Analysis to Improve OPAC Retrieval Results

Deborah D. Blecic, University of Illinois at Chicago
Nirmala S. Bangalore, University of Illinois at Chicago
Josephine L. Dorsch, University of Illinois at Chicago
Cynthia L. Henderson, University of Illinois at Chicago
Melissa H. Koenig, University of Illinois at Chicago
Ann C. Weller, University of Illinois at Chicago

Article comments

Originally Published in College & Research Libraries, V59 n1, p39-50, Jan 1998.

Abstract

This OPAC transaction log analysis study compared data derived two sets of logs within a six-month period. Analysis of the first set of data revealed that users experienced difficulty with basic searching techniques. The OPAC introductory screens were simplified and clarified to help users improve search success rates. The second set of data, analyzed after screen changes had been made, showed statistically significant differences in search results. Regular monitoring of OPACs through transaction log analysis can lead to improved retrieval when changes are made in response to an analysis of user search patterns.

Suggested Citation

Deborah D. Blecic, Nirmala S. Bangalore, Josephine L. Dorsch, Cynthia L. Henderson, Melissa H. Koenig, and Ann C. Weller. "Using Transaction Log Analysis to Improve OPAC Retrieval Results" College & Research Libraries 59.1 (1998): 39-50.
Available at: http://works.bepress.com/melissa_koenig/2

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