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Selected Works of Melissa Koenig
Article
Using Transaction Log Analysis to Improve OPAC Retrieval Results
College & Research Libraries (1998)
  • Deborah D. Blecic, University of Illinois at Chicago
  • Nirmala S. Bangalore, University of Illinois at Chicago
  • Josephine L. Dorsch, University of Illinois at Chicago
  • Cynthia L. Henderson, University of Illinois at Chicago
  • Melissa H. Koenig, University of Illinois at Chicago
  • Ann C. Weller, University of Illinois at Chicago
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Abstract
This OPAC transaction log analysis study compared data derived two sets of logs within a six-month period. Analysis of the first set of data revealed that users experienced difficulty with basic searching techniques. The OPAC introductory screens were simplified and clarified to help users improve search success rates. The second set of data, analyzed after screen changes had been made, showed statistically significant differences in search results. Regular monitoring of OPACs through transaction log analysis can lead to improved retrieval when changes are made in response to an analysis of user search patterns.
Keywords
  • Information Retrieval,
  • User Behavior
Disciplines
Publication Date
1998
Publisher Statement
Originally Published in College & Research Libraries, V59 n1, p39-50, Jan 1998.
Citation Information
Deborah D. Blecic, Nirmala S. Bangalore, Josephine L. Dorsch, Cynthia L. Henderson, et al.. "Using Transaction Log Analysis to Improve OPAC Retrieval Results" College & Research Libraries Vol. 59 Iss. 1 (1998)
Available at: http://works.bepress.com/melissa_koenig/2/