Emerging Concepts for Implementing Strategy, Graeme Cocks, Quality Management and Organisational Development / International Conference on Quality and Service Sciences (2009)
Psychological Testing: rogues, romance and roadside assistance, Carol Gill, Industrial Organisational Psychology Conference, Australian Psychological Society: College of Organisation Psychologists. Invited Conference Presentation - Special Keynote Presentation by a Leading Practitioner (2003)
Learning From Feedback: Exactingness and Incentives, Robin M. Hogarth, Brian J. Gibbs, Craig R. M. McKenzie, and Margaret A. Marquis, Journal of Experimental Psychology: Learning, Memory, and Cognition (1991)