One Model for Creating a Career Ladder for Library Support Staff

Jane Fama, University of Massachusetts Medical School
Elaine Russo Martin, University of Massachusetts Medical School

Abstract

This article describes a unique career ladder model for library support staff. Major components include a promotion in place opportunity based on specified achievement levels, competencies, cross training, and measurable evaluation. The authors discuss the background, development, and program description of the career ladder model.

This is the authors' version of the work. The definitive version was published in The Journal of Academic Librarianship, Volume 35, Issue 5, September 2009, Pages 475-481. Link to article on publisher's website