“Reference Librarians and Technical Services Librarians: Who’s Accountable?”

Marilyn K. Moody, Boise State University

Abstract

The relationship between reference librarians and technical services librarians has often been strained. In our changing technological and organizational environment, it is imperative that reference librarians and technical services librarians share responsibility for improving this relationship. One way for this to take place is for individuals to become more "accountable" to their colleagues. This article provides accountability guidelines for both reference and technical services librarians which, if followed, can result in increased communication and a better understanding of the roles, concerns, and needs of both reference and technical services librarians.