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Selected Works of Margaret Ann Wilkinson
Article
Plotting Conflict
Library Administration and Management
  • Margaret Ann Wilkinson, Western University
  • John Provost Wilkinson
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Document Type
Article
Publication Date
1-1-1997
Disciplines
Abstract

Conflict management theory is illustrated in a series of hypothetical scenarios, typical of library situations. Each scenario is discussed in terms of a specific management theory and the theories are transposed into useful management tools by plotting each situation along relevant axes.

Citation Information
Margaret Ann Wilkinson and John Provost Wilkinson. "Plotting Conflict" Library Administration and Management Vol. 11 Iss. 4 (1997) p. 205 - 216
Available at: http://works.bepress.com/ma_wilkinson/36/