How turning a QI project into "research" almost sank a great program

Lucy M. Candib, University of Massachusetts Medical School

Abstract

The article discusses the author's experience of establishing a program involving the purchase of institutional memberships to a local Young Women's Christian Association for the low-income patients and staff of a health center in the U.S. The program faced many problems, including the need for more Spanish-speaking interpreters. Approval by the Institutional Review Board was also required for the program.