"Flight Attendant/Pilot Communication, in a Post 9/11 Environment: Viewed from Both Sides of the Fortress Door"." by Lori J. Brown

Selected Works of Lori J. Brown

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Flight Attendant/Pilot Communication, in a Post 9/11 Environment: Viewed from Both Sides of the Fortress Door".

FAA IJAAS (2010)

Lori J. Brown, Western Michigan University

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Abstract

Reports and a recent global survey (Brown, et al., 2010) reported that out of 271 pilots and flight attendants, 13% indicated a discrete wireless communication device would not enhance safety, 18% indicate a slight effect, 33% indicated a device may somewhat enhance safety, and 21% indicated the device would greatly enhance safety. ...

Keywords

aviation,
pilot,
flight attendant,
cabin crew,
communication,
airline,
crm,
human factors

Disciplines

Aeronautical Vehicles,
Aerospace Engineering and
Psychiatry and Psychology

Publication Date

Summer 2010

Citation Information

Lori J. Brown. "Flight Attendant/Pilot Communication, in a Post 9/11 Environment: Viewed from Both Sides of the Fortress Door"." FAA IJAAS (2010)
Available at: http://works.bepress.com/lori_brown/1/