Article
Flight Attendant/Pilot Communication, in a Post 9/11 Environment: Viewed from Both Sides of the Fortress Door".
FAA IJAAS
(2010)
Abstract
Reports and a recent global survey (Brown, et al., 2010) reported that out of 271 pilots and flight attendants, 13% indicated a discrete wireless communication device would not enhance safety, 18% indicate a slight effect, 33% indicated a device may somewhat enhance safety, and 21% indicated the device would greatly enhance safety. ...
Keywords
- aviation,
- pilot,
- flight attendant,
- cabin crew,
- communication,
- airline,
- crm,
- human factors
Disciplines
Publication Date
Summer 2010
Citation Information
Lori J. Brown. "Flight Attendant/Pilot Communication, in a Post 9/11 Environment: Viewed from Both Sides of the Fortress Door"." FAA IJAAS (2010) Available at: http://works.bepress.com/lori_brown/1/