T.W.I.S.T.: trust the wisdom in student teams

Lisa Caughron, Illinois Wesleyan University

Abstract

Can students and student teams enhance, expand, and complement your IT organization? Learn how Illinois Wesleyan developed students from mere "financially attractive options for staffing" into "essential components for IT support." We'll discuss addressing initial challenges and considerations, creating student teams solutions, and developing student resources, as well as what did and did not work for us. Watch the magical outcomes when you "Trust the Wisdom In Student Teams"! Use these essential components of student teams and enhance the resources within your institution.