Core Competencies Task Force Report
This was a final report of a year long task force that focused on staff skills, training, core competencies and performance indicators.
Dennis J. Smith, Jessi Hurd, LeEtta Schmidt, Nancy Jacobs-Dilley, and Gabriella Harmon. "Core Competencies Task Force Report" 2011
Available at: http://works.bepress.com/leetta_schmidt/2