Lois graduated from the University of Wollongong with a Bachelors (Class I Hons) degree in 1996 and a PhD in 2006. Prior to commencing her academic career in 1998, Lois held a number of administrative and management positions in the Public Sector. In addition to these positions, Lois has worked with a number of community-based organisations, in hospitality and retail industry sectors. Lois has extensive experience in industry-based training, staff development, EEO, HRM, planning, policy and strategy development, government accounting and user requirements definition in systems development. During this time Lois also held a number of elected positions and served on numerous departmental and inter-departmental management committees. She was also actively involved in the Spokeswoman’s program administered by the NSW Premier’s department. Lois holds the position of Research Director, Aged Care Crisis Incorporated. She is currently on the editorial board of the Journal of Theoretical and Applied eCommerce Research (JTAER) and the Journal of IS and Small Business (JISSB). She has served as a guest reviewer on a number of prestigious journals including Journal of IS and Small Business (JISSB). Lois also serves on the program committee of a number of national and international eCommerce and IS conferences. Professional memberships include IFITT (International Forum for Information Technology in Tourism); IFIP TC8 (International Forum on Information Processing) Electronic Commerce Research Group Working Party; FITT (Females in IT) Subgroup of AIIA (Australian Information Industries Association); CollECTeR (Collaborative Electronic Commerce Teaching and Research); IADIS (International Association for Development of the Information Society). Lois moved to her current position in Marketing from the Faculty of Informatics, where she lectured in IT following the completion of her PhD in 2006.
Articles
Bragging rights and destination marketing: a tourism bragging rights model (with Gregory M. Kerr and Clifford Lewis), Faculty of Commerce - Papers (2012)
In a study seeking to understand destination choice, focus group participants consisting of travellers, mentioned...
The role of fashion in influencing the travel decision and destination choice (with Gregory M. Kerr and Clifford Lewis), Faculty of Commerce - Papers (2011)
Given available time and resources, an individual can choose whether to travel andconsequently make a...
Encouraging SME eCollaboration - the role of the champion facilitator (with Michael Jones), Interdisciplinary Journal of E-Learning & Learning Objects (2010)
Technology has done many things for small businesses. In one sense small business has been...
A Longitudinal Study of the Use of the Web by Regional Tourism Organisations (RTOs) in Australia (with Belinda Parrish, Joan Cooper, and Carole Alcock), BLED 2009 Proceedings (2009)
The information-intensive nature of the tourism and travel industry suggests an important role for Web...
Optimising User Acceptance of Mandated Mobile Health Systems (MHS): The ePOC (Electronic Point-of-Care) Project Experience (with Joan Cooper and Jason Sargent), BLED 2008 Proceedings (2008)
From a clinical perspective, the use of mobile technologies such as Personal Digital Assistants (PDAs)...
Contributions to Books
eCollaboration among tourism SMEs: why it works, why it doesn't - an empirical study from Australia (with Carole Alcock and Michael Jones), Faculty of Commerce - Papers (2012)
As globalisation has increased pressure on SMEs to be more competitive, efforts to achieve competitiveness...
Exploring the determinants and dimensionality of SME eCollaboration trust (with Belinda Parrish, Michael Jones, and Lorenzo Seritti), Faculty of Commerce - Papers (2012)
SMEs are now an important and integral part of a country's economy and have been...
The mechanics of eCollaboration and why it works- an empirical assessment of Australian SMEs (with Michael L. Jones), Faculty of Commerce - Papers (2010)
This paper investigates factors conducive to the development of Small and Medium Enterprise (SME) innovation...
Presentations
Australian traveller's use of the internet: understanding Australian planning and booking behaviour (with Greg Kerr), Faculty of Commerce - Papers (2012)
To better understand Australians’ Internet usage in the context of travel planning. The study serves...
The importance of 'bragging rights' to tourism marketing (with Greg Kerr and Clifford Lewis), Faculty of Commerce - Papers (2012)
It is the objective of this work to discuss the relevance of "bragging rights" to...
A longitudinal study of the use of the web by regional tourism organisations (RTOs) in Australia (with Carole Alcock, Joan Cooper, and Belinda Kathlyn Gibbons-Parrish), Faculty of Commerce - Papers (2009)
The information-intensive nature of the tourism and travel industry suggests an important role for Web...
Evaluating the use of the web for tourism marketing in Hong Kong (with Gregory M. Kerr and Chun Fung Tsoi), Faculty of Commerce - Papers (2009)
Tourism is important to the economy of Hong Kong with over 25 million individuals visitingthe...
Factors impacting the adoption and use of ICT in the Malaysian SME sector (with Ali S. Saleh), Faculty of Commerce - Papers (2009)
A review of extant literature reveals that little attention has been given to research into...