Creative Problem Solving

Ken Margolies, Cornell University

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Suggested Citation
Margolies, K. (2002). Creative problem solving [Electronic version]. Steward Update, 13(1).
http://digitalcommons.ilr.cornell.edu/articles/80/

Required Publisher Statement
Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.

Abstract

[Excerpt] Sometimes solutions to difficult problems are simple, if you think creatively. Here are three true stories of how stewards used their creativity to resolve workplace problems.