Representing Difficult People
Article comments
Margolies, K. (2000). Representing difficult people [Electronic version]. Steward Update, 11(3).
http://digitalcommons.ilr.cornell.edu/articles/83/
Required Publisher Statement
Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.
Abstract
[Excerpt] Few stewards would argue that most of their union work flows directly from problems with management. Contract misinterpretations and outright violations, thoughtless supervision, paperwork foulups and a million other things go wrong all the time, adding up to a real handful for stewards.
That’s why it can be such a frustration when some of your most difficult problems come not from management, but from your own ranks.
Suggested Citation
Ken Margolies. "Representing Difficult People" 2000
Available at: http://works.bepress.com/ken_margolies/1