Collective Bargaining
Creative Pressure Tactics, Articles & Chapters (1998)
[Excerpt] Saul Alinsky, a great labor and community organizer, once said that “tactics that drag...
Contract Administration
Why Contracts Can Be Hard To Interpret, Articles & Chapters (2007)
[Excerpt] In steward heaven all contracts are written in clear language that everyone understands. Here...
Talking vs. Communicating, Articles & Chapters (2006)
[Excerpt] There is a saying, "When all is said and done, more is said than...
Working It Out, Articles & Chapters (2003)
[Excerpt] Every steward knows that it’s almost always better to work out problems with management...
Robo the Steward, Articles & Chapters (2003)
[Excerpt] Some years ago a science fiction movie featured Robocop, the perfect police officer. He...
Diversity and Inclusion
Communicating Across Cultures, Articles & Chapters (2005)
[Excerpt] Communication is the key to so many things a steward does, and good communication...
Group Dynamics and Processes
Talking vs. Communicating, Articles & Chapters (2006)
[Excerpt] There is a saying, "When all is said and done, more is said than...
Working It Out, Articles & Chapters (2003)
[Excerpt] Every steward knows that it’s almost always better to work out problems with management...
Creative Problem Solving, Articles & Chapters (2002)
[Excerpt] Sometimes solutions to difficult problems are simple, if you think creatively. Here are three...
Uniting a Divided Workforce, Articles & Chapters (2001)
[Excerpt] Keeping your co-workers united and focused on common goals, ready to respond and act...
Representing Difficult People, Articles & Chapters (2000)
[Excerpt] Few stewards would argue that most of their union work flows directly from problems...
Organizing
Invisible No More: The Role of Training and Education in Increasing Union Activism of Chinese Home Care Workers in Local 1199SEIU United Healthcare Workers East (UHE), Articles and Chapters (2008)
[Excerpt] In 2002 only a small number of Chinese home care workers represented by 1199SEIU...
Union Leadership
How to Probe for Settlements on Grievances, Articles and Chapters (2013)
[Excerpt] Experienced stewards know that sometimes you have to ask management a lot of questions...
Building Unity in the Workplace, Articles and Chapters (2012)
[Excerpt] One of your most important jobs as a steward is unifying the members in...
The Power of Questions, Articles and Chapters (2012)
[Excerpt] “When you are tempted to make a statement, ask a question instead.”
That valuable...
Three Good Steward Habits, Articles and Chapters (2011)
[Excerpt] I learned these habits from a former colleague, Jessica Govea Thourborne, who developed them...
The Steward’s Role in Bargaining, Articles & Chapters (2001)
[Excerpt] Bargaining a new contract is one of the biggest events in the life of...
No subject area
Managing Union Management, Articles and Chapters (2012)
[Excerpt] Management is a function, as well as a class of people. In this article,...
'Passion for Justice’, Articles & Chapters (2011)
[Excerpt] Drawing on my experience and contacts, I advise and assist ILR students who are...
Human Resource Strategy for Labor Unions: Oxymoron, Chimera or Contributor to Revival, Monographs (2011)
While the need for revival strategies for the labor movement has stimulated much discussion and...
Youth and Unions (with Marlena Fontes), Working Papers (2010)
[Excerpt] Following a suggestion from the Cornell ILR Labor Advisory Counsel in early 2009 Cornell...
Young + Old = Union Power, Articles & Chapters (2010)
[Excerpt] As a steward, whatever your age, your job is to represent and unite members...