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Selected Works of Karen S Calhoun
Unpublished Paper
Changes in Central Technical Services: Backlog Elimination
(1997)
  • Karen S Calhoun, University of Pittsburgh - Main Campus
  • Jim LeBlanc, Cornell University
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Abstract

This report describes a cataloging backlog of about 97,000 items and outlines an innovative project to eliminate it without adding staff or slowing the processing of new receipts. Includes assessments of backlog content, growth rate, and underlying organizational issues that cause the backlog to be there and to grow.

Disciplines
Publication Date
August, 1997
Citation Information
Karen S Calhoun and Jim LeBlanc. "Changes in Central Technical Services: Backlog Elimination" (1997)
Available at: http://works.bepress.com/karen_calhoun/39/