Negotiating with difficult people
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Draft.
Wade, J. (2009). Negotiating with difficult people. Paper to be presented at the International Academy of Matrimonial Lawyers (IAML) AGM and Canadian chapter meeting 2009, 2-6 September 2009, Vancouver, Canada.
Access the conference website.
© Copyright John Wade, 2009
Abstract
Extract:
This paper firstly suggests a working description of a “difficult person”; secondly, describes outward behaviours of such labelled people; thirdly, sets out five overlapping categories of causes; and finally suggests a toolbox of responses for each “type” of cause.
This topic has a vast foundation in medical, psychiatric, counselling, management, cultural, theological and negotiation literature.¹
¹ See note in paper.
Suggested Citation
John Wade. "Negotiating with difficult people" Law papers.. Aug. 2009.
Available at: http://works.bepress.com/john_wade/43
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